Wales Council of the Blind

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Abuse adult social care

Violation of an individual's human or civil rights by any other person or persons. Any or all types of abuse may be perpetrated as the result of deliberate intent, negligence or ignorance. Different types of abuse include: physical; neglect/acts of omission; financial/ material; psychological; sexual; institutional; discriminatory; self harm/abuse; racial; or any combination of these or other factors. Abuse also has a number of specific legal definitions contained in various acts of

Access to transport transport

A service providing concessions such as the Disabled Persons Railcard, or other forms of access improvements.

Access to Work benefits/concessions

An Access to Work grant is money for practical support to help you do your job. It's for people with a disability, health or mental health condition. The money you get can pay for things like specialist equipment; travel when you can't use public transport; a communicator at a job interview. How much you get depends on your circumstances. Any money you get doesn't have to be paid back and won't affect your other benefits.

Accessible literature provider/publisher accessible media

An agency offering books, magazines and other literature in accessible formats.

Activities of daily living adult social care

Tasks that people carry out to look after their home, themselves, and their participation in work, social and leisure activities.

Additional Learning Needs CYP

The additional learning needs (ALN) transformation programme will transform the separate systems for special educational needs (SEN) in schools and learning difficulties and/or disabilities (LDD) in further education, to create a unified system for supporting learners from 0 to 25 with ALN.

ADSS Cymru adult social care

The Association of Directors of Social Services Cymru is a constituted group of statutory directors and senior social services managers who work in local government in Wales and who have come together to promote the social wellbeing of the vulnerable citizens in Wales irrespective of their circumstances.

Advice uncategorised

An agency (such as an ECLO) providing advice on appropriate and helpful courses of action.

Advocacy adult social care

Some people are able to self-advocate and speak up for themselves without assistance to insure that their needs and wishes are clearly expressed and acted upon. Others need assistance. Advocates and advocacy services exist to give independent help to enable people to take control of their lives, explore and express their own needs and access the services and support they need to meet their needs.

Albinism eye condition

Albinism is a comparatively rare genetically inherited group of conditions which results in a reduction or complete lack of pigment (colour) in the skin, hair and eyes of people with the condition. This can result in pale skin which burns easily in the sun, virtually white hair, very severe short-sight and photophobia (a severe sensitivity to light).

All Wales Child Protection Procedures CYP

These are the child protection procedures that are used in all of the Local Safeguarding Children Boards in Wales

Alstrom syndrome eye condition

Alstrom Syndrome is an ultra rare recessively inherited genetic disorder, which means that both parents will carry the gene although probably be unaffected themselves. ASUK know of around 80 families in the UK who are affected, this figure could be higher due to delayed diagnosis and the rarity of the condition, many may still be undiagnosed. The condition is characterised by retinal degeration, hearing loss, obesity & insulin resistance.

Android technology

Android is an operating system for certain smart phones and tablets (these terms are all explained in the glossary).

Aniridia eye condition

Aniridia is a rare congenital eye condition causing incomplete formation of the iris. This can cause loss of vision, usually affecting both eyes.

Annual Review CYP

A review of a Statement of Special Educational Needs which an education authority must undertake at least every 12 months.

Anophthalmia eye condition

Anophthalmia is a medical term that is used to describe the absence of the globe and ocular (eye) tissue from the orbit.

App technology

App is short for 'application' and is very often used to describe a small program that it installed onto a mobile phone or tablet device. It could be anything from a word processor to a colour detector or train times finder.

Appellant CYP

The person that has made an appeal to the SEN Tribunal.

Assessed needs adult social care

The needs of an individual that have been identified as a result of an assessment.

Assessment adult social care

In social care teminology, the process whereby the needs of an individual are identified alongside their impact on independence, daily functioning and quality of life so that appropriate care, health or other services can be planned. It aims to identify and explore the many issues connected with a person's needs and should include all relevant viewpoints. It should be self-contained and time-limited, culminating in the clear identification of needs and the objectives for how these needs will be met.

Assistive/access technology technology

Assistive or access technology is any additional software or hardware that is required by someone, because of a disability, to enable them to use a computer. The two most common types of assistive technology for people with sight loss are screen magnification and screen reading software. It is also known as access or adaptive technology.

Attendance Allowance benefits/concessions

Attendance Allowance is a weekly payment to help with personal care because you're physically or mentally disabled and you're aged 65 or over. It's paid at 2 different rates and how much you get depends on the level of care that you need because of your disability. The other benefits you get can increase if you get Attendance Allowance.

Bardet-Biedel Syndrome (BBS) eye condition

BBS is a multi-system disorder that has a significant impact on the quality of life and may be life-limiting. Features include rod-cone dystrophy, a progressive eye disorder that leads to blindness, characterised by tunnel vision and night blindness; obesity; renal abnormalities; developmental delay; speech and language difficulties; extra fingers and/or toes and learning difficulties.

Befriending Service adult social care

A scheme whereby an individual is given support in the form of friendship, sometimes helping with shopping or simply being someone to talk to and to ensure the individual is happy and safe.

Behcet's Syndrome eye condition

A chronic condition caused by disturbances in the body's immune system and around 70% of patients will experience inflamation of the eye.

Best's disease eye condition

Best disease is a genetic condition you are born with, although it does not usually start to affect your vision until later in life.

Birdshot uveitis eye condition

A form of uveitis where oval spots can be seen on the retina.

Black and Minority Ethnic (BME) adult social care

Terminology used in social care and other fields to refer to people from a Black and Minority Ethnic background.

Blepharitis (eyelid problems) eye condition

An inflamation of the eyelids which can make the eyes feel irritated or itchy, but rarely causes serious eye damage.

Blind Person's Tax Allowance benefits/concessions

If you're registered blind with the local council you can claim Blind Person's Allowance, which means you can get an extra amount of income tax-free each year. For the tax year 2012 to 2013, the allowance is £2,100. You can transfer your Blind Person's Allowance to your spouse or civil partner if you don't pay tax or use all of the allowance.

Blue Badge transport

A scheme allowing disabled people and their drivers to park close to where they need to go.

Blue Badge scheme benefits/concessions

The Blue Badge (Disabled Parking) Scheme operates throughout the UK. It is designed to help blind or disabled people to travel independently as either a driver or a passenger to allow them to park close to where they need to go.

Boccia health

Boccia is a precision ball sport, similar to bocce, and related to bowls and petanque. The name 'boccia' is derived from the Latin word for 'boss' - bottia. The sport is contested at local, national and international levels, by athletes with severe physical disabilities.

braille accessible media

A tactile writing system used by visually impaired people.

Braille display technology

A braille display is a line of cells, each with six or eight pins that move up and down to represent dots of a braille cell. The display is used to represent a line of text on the computer screen. It is also called an electronic, soft or refreshable braille display.

Braille embosser/printer technology

Braille embossers/printers produce braille output from a computer by punching dots onto paper. They connect to the computer in the same way as text printers but need special braille translation software, and can also be connected to notetakers and other devices.

Braille translation software technology

Used in conjunction with the braille embosser, braille translation software translates printed text into braille.

BT Basic telephone service benefits/concessions

BT Basic is a simple, low-cost telephone service that's easy to understand and helps you keep in touch, even if money is a bit tight. If you're on a low income, BT Basic lets you make and receive calls - and helps you manage how much you spend. You can usually get BT Basic if you're claiming one of these benefits: Income Support; Income-based Jobseeker's Allowance; Employment Support Allowance (Income related) or Pensions Credit (Guaranteed Credit). Note that there are restrictions on the calls you can make using this service.

Budget - Individual adult social care

An Individual Budget is money given to people for them to buy in the services or equipment they need to meet their assessed care needs. Individual budgets differ fromp ersonal budgets in that they pool funding resources from a variety of places, making the system easier to navigate. An Individual Budget can include a Personal Budget from a local authority as well as money from other sources, such as the Independent Living Fund (ILF) or Supporting People funding.

Budget - Managed adult social care

When a local authority looks after a person's Personal Budget, it is called a Managed Budget. The person still knows how much it amounts to and what it is being spent on, but they don't receive any actual monies.

Budgets - Personal adult social care

A Personal Budget is money which is allocated to someone by a local authority to pay for their assessed support or care needs. Personal Budgets are similar to Individual Budgets, but they are made up solely of local authority social care funding. Personal Budgets do not draw in any payments from other organisations outside of the local authority, so people would have to contact these organisations separately to receive additional support (for example, personal budgets do not include Supporting People Funding, which would need to be applied for separately). People can take their Personal Budget as a direct payment (choosing themselves how their care needs are met and by whom), leave councils with the responsibility to commission the services, or elect to have some combination of the two.

bus transport

Public transport via scheduled services on the road.

CAFCASS Cymru CYP

A social work service which is part of Welsh Government and independent of local authorities, it helps parties to negotiate settlements about child arrangements in private law and provides advice to the family courts in the form of welfare reports. In most public law cases, the court appoints a children’s guardian from Cafcass to represent the child’s best interests to the court.

CAMHS CYP

Child and Adolescent Mental Health Services, which are run by the NHS. They are specialist services for support and treatment for young people who have emotional or mental health problems.

Care Inspectorate Wales (CIW) adult social care

CIW registers, inspects and takes action to improve the quality and safety of services for the well-being of the people of Wales. They carry out functions on behalf of Welsh Ministers; decide who can provide services; inspect and drive improvement of regulated services and local authority social services; undertake thematic reviews of social care services; take action to ensure services meet legislative and regulatory requirements; and investigate concerns raised about regulated services.

Care Management adult social care

A system of organising care for vulnerable adults by local authorities.

Care Order CYP

An order is made by the court under section 31 Children Act 1989 which places a child in the care of the local authority, with parental responsibility being shared between the parents and the local authority. A care order lasts until a child turns 18, unless someone applies for it to end earlier under section 39 – discharge of a care order.

Care Plan adult social care

The plan of treatment or actions agreed with a service user following an assessment of need by a health or care agency.

Carer adult social care

Someone, usually unpaid, and often a friend or family member who supports a person with social care needs either full time or part time.

Carer's Allowance benefits/concessions

Carer's Allowance is a weekly payment to help you look after someone with substantial caring needs. You don't have to be related to, or live with, the person you care for. You need to be aged 16 or over and spend at least 35 hours a week caring for them. Carer's Allowance can affect your other benefits.

Case friend CYP

A person who is suitable to exercise the child’s rights to make an appeal or claim (SEN Tribunal)

Case statement CYP

The statement of a party’s case submitted in respect of an appeal or claim (SEN Tribunal)

Case statement period CYP

The time period during which the parties must submit their case statement (SEN tribunal).

Cataract eye condition

A cataract is a clouding of the lens inside your eye which causes your sight to become cloudy and misty. Cataracts are treated by surgery, during which the cloudy lens is removed and replaced by an artificial lens.

Central retinal vein occlusion (CRVO) eye condition

Central retinal vein occlusion (CRVO) is an eye condition that affects the retina — the light-sensitive layer of tissue in the back of your eye. It happens when a blood clot blocks the main vein where blood flows out of the retina. It usually only affects 1 eye.

Cerebrovascular disease eye condition

Cerebrovascular diseases are conditions caused by problems that affect the blood supply to the brain. One of the most common types is stroke, which can cause loss of vision in one eye or on one side of the field of vision

CHARGE syndrome other condition

An acronym for the set of unusual congenital features seen in a number of newborn children. The letters stand for: coloboma of the eye, heart defects, atresia of the nasal choanae, retardation of growth and/or development, genital and/or urinary abnormalities, and ear abnormalities and deafness. These features are no longer used in making a diagnosis of CHARGE syndrome, but the name remains. CHARGE syndrome is the leading cause of congenital deafblindness.

Charles Bonnet syndrome eye condition

A condition where people who have lost their sight experience hallucinations.

child CYP

A child or young person aged under 18. There are some differences in the law between young children and 16 and 17 year old, for example if they are looked after, and relating to capacity to make decisions.

Child Arrangements Allowance CYP

A person in whose favour a child arrangements order for residence has been made may apply to the local authority for a financial allowance if the order is needed to prevent the child going into care. Every local authority should have a policy on awarding this type of allowance, which is discretionary.

Child Arrangements Order CYP

The new name (since April 2014) for a residence or contact order under section 8 Children Act 1989.

Child in need CYP

Children in need’ is the term used in the Children Act 1989 to describe children who need services that will allow them to be brought up within their families, and that local authorities have powers and duties to provide. Section 17 Children Act 1989 states that a child in need is a child who is unlikely to achieve or maintain a reasonable level of health or development, or their health and development is likely to be significantly impaired or further impaired, without the provision of services. This definition does not apply in Wales after April 2016 when the Social Services and Well-being (Wales) Act 2014 comes into effect.

Child Protection Conference CYP

A meeting with representation from a range of agencies, chaired by the Child Protection Co-ordinator or an independent chair appointed by the local authority, which makes recommendations to the local authority and/or other agencies.

Child Protection Coordinator CYP

This is a Social Services member of staff who is responsible for the Register, chairing Conferences and the practice of child protection across and between all agencies.

Child Protection Core Group CYP

The Core Group will meet frequently to facilitate working together on the Plan, monitor actions and outcomes, timetable and prepare the report to the Review Conference. The Key Worker is responsible for calling the Core Group meetings and providing minutes.

Child Protection Investigation CYP

A local authority has a duty, under section 47 Children Act 1989, to investigate if it appears that a child in their area is suffering significant harm.

Child Protection Key Worker CYP

The Key Worker is responsible for: making sure that the outline Plan is developed and agreed by the Core Group into a more detailed inter-agency Plan; acting as lead worker for the inter-agency work with the young person or their and child(ren) and family; ensuring communication and co-ordination between members and arranging Core Group meetings and minutes; completing the Core Assessment within the maximum 35 working days.

Child Protection Plan CYP

If the Initial Conference agrees to registration on the CPR, the Conference must also confirm an outline Plan for the Core Group which will then develop and agree a full Plan in the first meeting.

Child Protection Register (CPR) CYP

On behalf of the Local Safeguarding Children’ Board, the Social Services Department maintains the CPR which lists all the children and young people in the county who are assessed by a Conference to be suffering, or likely to suffer, significant harm and for whom there is a plan">Child Protection Plan, a key worker and Core Group. The name of the child or young person can only be placed on the CPR by a decision of an Initial Conference that the criteria for registration have been met. A child’s name can only be removed by a decision of a Review Conference. When a child is on the Register in one county of the UK and moves to another county, they are automatically placed on the Register of the ‘receiving’ county. An Initial Conference will be held to ‘transfer-in’ the child and decide if the grounds for registration justify remaining on the Register.

Children and Young People Framework CYP

The Welsh Government guidance on planning services for children and young people, setting out expectations of statutory service providers and their partners. The local Partnership will produce a strategic statement of how the well being of children and young people will be improved across all areas of their lives, setting the agreed headline aims and objectives.

Chorioretinitis (choroid retinitis) eye condition

A form of uveitis where the inflamation affects the back of the eye.

Choroidal degeneration eye condition

Mentioned on CVI, but no reliable definition found.

Cinema Exhibitor's Association Card benefits/concessions

This is a national card that can be used to verify that the holder is entitled to one free ticket for a person accompanying them to the cinema. To apply for the card you will need submit proof to show that you are in receipt of Disability Living Allowance or Attendance Allowance and/or are a registered blind person. There is an annual charge for the card.

Claimant CYP

The person that has made a claim of disability related discrimination (SEN Tribunals)

Clerk CYP

The person that deals with the administrative aspects of a tribunal hearing.

Clinic lead health

A designated person responsible for the development of a clinical service, ensuring the quality of care is good and best practice is maintained and upheld.

Clinical audit health

Clinical audit involves improving the quality of patient care by looking at current practice and modifying it where necessary.

Closed circuit television technology

CCTV (also known as a video magnifier) is a magnifying aid for people with some useful vision. Printed material and objects can be placed under a camera and the magnified image is displayed on a television screen or computer monitor. They are mostly used for reading, but can also be used for writing and other activities such as sewing.

Club uncategorised

Formal or informal group of individuals, often with shared experiences or seeking a similar aim.

Coat's Disease eye condition

Coats disease, also known as exudative retinitis, is a very rare eye condition that affects the smaller blood vessels (capillaries) found in the retina.

Code of Practice CYP

The guidance issued with the Social Services and Well-being (Wales) Act 2014 is a mix of statutory and non-statatory guidance known as Codes.

Coloboma eye condition

Coloboma means that part of one or more structures inside an unborn baby’s eye does not fully develop during pregnancy.

Colour blindness eye condition

Effects can vary: there are extremely rare cases where people are unable to see any colour at all, but most can see as clearly as other people but are unable to fully see red, green or blue.

Commissioning - Individual adult social care

Involves buying services to produce an individually tailored package of support. Individual commissioning links to personal budgets and Individual Service Funds (ISF)and aims to ensure that services meet an individual's assessed needs and produces the best outcomes.

Community and Demand Responsive transport transport

A general term to cover a range of services enabling people who are unable to use public transport to make journeys. Includes dial a ride and demand responsive local buses. Services are usually based locally and arrangements for using the service (and charges) vary according to the provider in your area.

Community Care Services adult social care

Services helping people live full and independent lives. They are intended to help people overcome particular difficulties, and to assist people to live in their own home/local area, for as long as possible.

Community Health Services adult social care

Services such as district nursing, which are provided by NHS staff working in the community.

Community Nurse adult social care

Community nurses are registered nurses who work in the community: in people's homes, in schools and in local surgeries and health centres. The people they work with may be ill or disabled. Community nurses also look after people whose health may be particularly vulnerable, such as older people, children, people with mental ill-health or people with learning disabilities. They visit people at home to provide health care - for example, changing dressings or giving injections - and help people get any home nursing aids and equipment they need. Community nurses can provide help and advice on a wide range of health issues. The term includes practice nurses, district nurses, community mental health nurses, health visitors and school nurses.

Concessionary bus fares benefits/concessions

The Welsh Government provides financial support to enable local authorities in Wales to provide free travel on registered local bus services for residents of Wales aged over 60 years and disabled of any age. The support also provides free travel on local buses by companions to disabled persons. Provision also exists to allow those persons eligible for a bus pass but unable to use a bus because of a disability, to be able to receive passes for other more accessible forms of transport. Local Authorities have discretion to issue travel tokens to enable disabled concessionary bus pass holders to use other forms of transport.

Congenital cataracts eye condition

Cataracts which are present at birth (rather than as part of the ageing process).

contact CYP

the term used for ongoing access and contact between a child and a parent (or wider family) who have been separated. There are different legal provisions regarding contact, depending on whether the child is subject to a dispute between separated parents (private law) or whether a child is looked after (public law). Contact in private law comes under section 8 Children Act 1989. Contact in public law comes under s 34 Children Act 1989 and s 96 Social Services and Well-being (Wales) Act 2014.

Contact Order CYP

Under section 8 Children Act 1989 a non-resident parent or other person may have a court order about the contact they may have with the child. Since April 2014 these orders are called Child Arrangements Orders.

Corneal dystrophies eye condition

Corneal dystrophies are a rare group of genetic conditions which cause changes to the cornea without any inflammation, infection, or other eye disease.

Corneal transplantation eye condition

A treatment rather than condition??

Council Tax benefit benefits/concessions

Council Tax Benefit is money off your Council Tax bill. You may get it if you are on a low income or claiming benefits and your savings are below a certain level - usually £16,000. You can apply if you own your home, rent, live rent-free, are unemployed or working.

Criminal Records Bureau (CRB) adult social care

The Criminal Records Bureau (CRB) is an executive agency of the Home Office, which provides wider access to criminal record information. This service enables organisations in the public, private and voluntary sectors to make safer recruitment decisions by identifying candidates who may be unsuitable for certain jobs, especially where that job involves contact with children or vulnerable adults. The CRB was established under Part V of the Police Act 1997 and was launched in March 2002.

Daily living skills adult social care

Daily Living Skills are needed to perform activities of daily living. Activities of Daily Living is a term used in healthcare to refer to people's daily self-care activities. Health professionals often use a person's ability or inability to perform ADLs as a measurement of their functional status. Rehabilitation Officers restore a blind or partially sighted person's Daily Living Skills.

DAISY technology

DAISY stands for Digital Accessible Information System is a standard for digital talking books. DAISY books are typically used by people have 'print disabilities', including blindness, impaired vision and dyslexia. The DAISY format allows users to hear and navigate written material presented in an audible format. A 'DAISY player' is a device that will play a DAISY book.

DAISY books accessible media

A format of digital talking books, with technology allowing the listener to access the book in a very flexible way. DAISY stands for Digital Accessible Information SYstem.

Day Care adult social care

Provided within centres to which service users travel or are transported. Service providers vary from statutory agencies such as health or social services to the independent and voluntary sector. Day care may cater for users with high dependency needs in conjunction with home care and residential provision, and be integral to an intermediate care programme. Alternatively, day care, particularly within the voluntary sector, may offer social stimulation and be part of a preventative programme aimed at combating a move towards functional dependence and offering carer relief on a structured basis.

Deaf other condition

Used to describe people with hearing loss, especially when it is severe or profound (unable to hear anything below 70Db).

Deafblindness eye condition

A person is deafblind if they have a combined sight and hearing impairment that causes difficulties with communication, access to information and mobility.

Degenerative Vitreous Syndrome (DVS) eye condition

The spontaneous occurrence in the ageing vitreous of opacities (floaters) that substantially interfere with activities of daily living. See source for more information on the vitreous and floaters.

Depression health

Depression is a low mood that lasts for a long time, and affects your everyday life. In its mildest form, depression can mean just being in low spirits. It doesn't stop you leading your normal life but makes everything harder to do and seem less worthwhile. At its most severe, depression can be life-threatening because it can make you feel suicidal.

Designated Person CYP

The person within an organisation who has lead responsibility for child protection.

Diabetes/diabetic retinopathy eye condition

Diabetes can affect the eye in several ways, the most common being problems with blood vessels in the eye.

Diabetic Eye Screening Wales health

The Diabetic Eye Screening Wales service checks for eye problems caused by having diabetes. Eye screening looks for damage to the back of the eye (diabetic retinopathy) which can lead to permanent sight loss. Making changes to your diabetes management, or having specialist treatment can slow or reverse changes caused by diabetic retinopathy. If you have been diagnosed with diabetes, and are aged 12 or over, you will be invited to attend a screening appointment.

Diabetic macular oedema eye condition

Vision loss occurs when the fluid reaches the macula (the centre of the retina that provides sharp vision) and builds up, causing swelling. At first, you may not notice changes to your vision. Over time, macular-oedema">diabetic macular oedema can cause your central vision to become blurred. A healthy macula is essential for good vision.

Direct Payments adult social care

Direct Payments are means-tested payments made to service users in lieu of community care services they have been assessed as needing, and are intended to give users greater choice in their care. The money received should be enough to meet a person's assessed care needs. Direct Payments have been available since 1997 and are made to a wide variety of people, including carers, adult service users and people with short-term needs. Direct Payments are not the only way a person can have control over their care service funding. Someone else can hold the money for them - a family member or other representative, a trust, an organisation, or a Care Manager. See also Budgets - Personal, Budget - Managed, Budget - Individual and Indirect Payments.

Disability adult social care

The Disability Discrimination Acts (1995 and 2005) define a disabled person as 'someone who has a physical or mental impairment which has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities'. Groups of people with disabilities include people with mental health issues, physical limitations and those with learning disabilities. The social model of disability starts from a different perspective. It is not concerned with how 'bad' a person's impairment is. Instead it establishes that everyone is equal and demonstrates that it is society which restricts their opportunities and erects barriers that prevent disabled people from participating fully.

Disability Discrimination Act (DDA) Disability

The Disability Discrimination Act 1995 (c 50) (informally, and hereafter, the DDA) is an Act of the Parliament of the United Kingdom which has now been repealed and replaced by the Equality Act 2010, except in Northern Ireland where the Act still applies. Formerly, it made it unlawful to discriminate against people in respect of their disabilities in relation to employment, the provision of goods and services, education and transport.

Disability Living Allowance (DLA) benefits/concessions

DLA is a weekly payment to help with the extra costs caused by a disability. It is paid at different rates depending on how much help you need because of your disability or terminal illness. You may need a medical assessment to work out what you need. You can apply for DLA whether or not you work and it's for children or adults.

Disabled Person's Railcard benefits/concessions

f you have a disability that makes travelling by train difficult you might qualify for the Disabled Persons Railcard. It allows you to get 1/3 off most rail fares throughout Great Britain, and if you're travelling with an adult companion they also can get 1/3 off their rail fare.

Disabled Student's Allowance benefits/concessions

If you have a disability you might need additional equipment or support to help you access your course. The Disabled Student Allowance (DSA) will help you to cover these additional costs. Depending on your needs, extra support could include specialist equipment, a non-medical helper's allowance or help towards your additional travel costs. These allowances are available if you're studying full-time or part-time in higher education. If you're studying part-time, you must be doing at least the equivalent of half a full-time course. This allowance doesn't depend on your income and you don't have to pay it back.

Disclosure CYP

A statement a child or young person makes to another person that describes the abuse that occurred to them.

Discrimination Disability

"The unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, or sex." This includes on the grounds of disability (see discrimination-act-dda">Disability Discrimination Act - DDA).

District Nurse adult social care

District Nurses are senior nurses who manage care within the community, leading teams of community nurses and support workers. Typically much of their work involves visiting 'house-bound' patients to provide advice and care, for example, palliative care, wound management, catheter and continence care, medication support. They may be trained to assess patient's needs for equipment provision such as mobility and independent living aids, medical equipment such as specialist beds and mattresses, as well as guidance in applying for grants and welfare benefits. Their work involves both follow-up care for recently discharged hospital inpatients and longer term care for chronically ill patients who may be referred by many other services, as well as working collaboratively with general practitioners in preventing unnecessary or avoidable hospital admissions.

Domiciliary adult social care

Service/Services provided for people in their own homes. They include home care and the services of health workers (e.g. physiotherapists who treat people in their own home).

Dry eye eye condition

Caused by a problem with the tears which leaves eyes feeling dry, scratchy and uncomfortable.

Dystonia other condition

It presents with uncontrollable muscle spasms triggered by incorrect signals from the brain, which can, for some, be painful. It is the 3rd most common movement disorder. Dystonia can affect any region of the body including the eyelids, face, jaw, vocal cords, torso, limbs, hands, and feet. It presents differently depending on the region of the body affected and each type has its own clinical name.

eBook technology

eBook stands for 'electronic book' (also known as a digital book). This is a book-length publication in digital form, consisting of text, images, or both, and produced on, published through, and readable on computers or other electronic devices.

Education Supervision Order CYP

A child of compulsory school age can, under section 36 Children Act 1989, be placed under the supervision of the Local Education Authority where they are ‘not being properly educated’ because of the poor school attendance. The aim of the Order is to strengthen and encourage parents in exercising their responsibility to a child.

Education support CYP

Services that aid a disabled person in accessing educational facilities, materials and processes.

Emergency Duty Team (EDT) adult social care

Social work service which responds to social care emergencies outside office hours. Also see Out of Hours Service.

Emergency Protection Order (EPO) CYP

In situations of crisis where a child needs immediate protection, under section 44 of the Children Act 1989, the local authority can acquire parental responsibility for the duration of the Order, which is up to 8 days (and may be extended to a maximum of 15 days).

Employment & Support Allowance (ESA) benefits/concessions

If you're ill or disabled, Employment and Support Allowance (ESA) offers you financial support if you're unable to work, or personalised help so that you can work if you are able to. You can apply for ESA if you're employed, self-employed or unemployed. You might be transferred to ESA if you've been claiming other benefits like Income Support or Incapacity Benefit.

Equality Act 2010 Disability

The primary purpose of the Act is to codify the complicated and numerous array of Acts and Regulations, which formed the basis of anti-discrimination law in Great Britain. (See Discrimination, Disability Discrimination Act)

Equipment assessor/advisor technology

A specialist equiped to assess or advise a disabled person for the best aids and equipment for daily living, education and employment.

Equipment provider technology

Agency or company supplying aids and equipment to aid daily living.

Exclusion Order CYP

There are a range of powers available under the Family Law Act 1996 which may allow a perpetrator to be removed from the home, instead of having to remove the child. An exclusion order can be attached to an Emergency Protection Order or an Interim Care Order.

Eye Clinic Liaison Officer health

ECLOs work closely with medical and nursing staff in the eye clinic, as well as the sensory team in social services, to connect you with the practical and emotional support you need to understand your diagnosis, deal with your sight loss and maintain your independence.

Eye Health Examination Wales health

EHEW is one of the Wales Eye Care Services. It enable patients with sudden onset eye problems and those in at-risk categories for developing eye disease or those who would find losing their sight particularly difficult, to obtain a free eye examination from an accredited optometrist in the community.

Flashes/floaters eye condition

Flashes of light/small dark spots or strands which move. Generally harmless, but can be sign of retinal detachment

Free Directory Enquiries benefits/concessions

If you're not able to read or hold a telephone directory due to illness or disability, you can apply for free 195 Directory Enquiries from BT. Call 0800 587 0195 to request an application form. Your form will need to be countersigned by a professional who knows you i.e. your doctor, nurse or other medical practitioner.

Free loan of radios benefits/concessions

The British Wireless for the Blind Fund provides high quality, easy to use audio equipment which has been specially designed and adapted for listeners living with sight loss. All of the radios are made available on Free Loan to blind and partially sighted people who meet their criteria.

Free NHS sight test benefits/concessions

If you are registered blind or partially sighted, diagnosed with glaucoma or diabetes, under 16/over 60 or meet certain other criteria you are entitled to a free eye test. (For a full list see the NHS Direct website).

Free postage (Article for the Blind) benefits/concessions

The Royal Mail Articles for the Blind scheme is a free, first class or Airmail service for people sending items specifically designed for blind and visually impaired people. This enables them to send certain items within the UK and overseas free of charge.

Fuch's dystrophy eye condition

Fuchs’ endothelial corneal dystrophy (FECD) is an eye condition that affects your cornea, the clear front "window" of your eye.

Funding authority CYP

The Education Act 1993 provides for the establishment of two funding authorities: in England, the Funding Agency for Schools (FAS), which was established on 1 April 1994; and in Wales, the Schools Funding Council for Wales (SFCW), which the Act empowers the Secretary of State for Wales to set up by Order. No Order has yet been made. The FAS is responsible for calculating and paying grants to grant-maintained and grant-maintained special schools and has responsibilities for the provision of school places in areas where there are significant numbers of grant-maintained schools. The SFCW has similar responsibilities.

Giant cell or temporal arteritis eye condition

A condition affecting the arteries which can cause serious sight loss if untreated.

Gillick Competent CYP

Describes a child aged under 16 who is judged to have sufficient maturity and understanding to make a particular decision e.g to consent to medical treatment or to instruct their own solicitor.

Glaucoma eye condition

Glaucoma is the name of a group of eye diseases that damage the optic nerve. The optic nerve transfers visual information from the eye to the brain and if it’s damaged, it can result in sight loss and even blindness. There are three main types of glaucoma: primary, secondary, and developmental (glaucoma in babies and children).

Grants uncategorised

Financial assistance, often specifically directed towards, and restricted to, the purpose for which the grant was established.

Grooming and targeting CYP

Description of the actions taken by an individual, deliberately selecting and establishing a relationship of trust which they then manipulate to exercise power over the victim (and their family).

Guide dog uncategorised

Guide dogs are assistance dogs trained to lead blind or visually impaired people around obstacles. Although dogs can be trained to navigate various obstacles, they are red–green colour blind and incapable of interpreting street signs. The human does the directing, based on skills acquired through previous mobility training.

Habilitation CYP

Habilitation involves one-to-one training for children and young people with a vision impairment. Starting from their existing skills, it aims to develop their personal mobility, navigation and independent living skills. At whatever age the training is started, the overriding goal is to maximise the child or young person’s independence, opening the way in the future, to further study, employment and an independent life.

Hard of hearing other condition

We use this term to describe people with mild to moderate hearing loss (unable to hear sounds between 25dB and 69Db). We quite often apply this term to people who are losing their hearing gradually due to age.

Helpline uncategorised

A telephone service offering advice relating to a specific area of interest or service, such as information on smoking cessation or benefits advice.

Hemianopia eye condition

Hemianopsia, or hemianopia, is a loss of vision or blindness (anopsia) in half the visual field, usually on one side of the vertical midline. The most common causes of this damage are stroke, brain tumour, and trauma.

HLA-B27 health

Human leukocyte antigen (HLA) B27 is implicated in certain eye disorders such as acute anterior uveitis and iritis, psoriatic arthritis and ulcerative colitis associated spondyloarthritis.

Holidays/outings uncategorised

A vacation or holiday is a specific trip or journey, usually for the purpose of recreation or tourism. People often take a vacation during specific holiday observances, or for specific festivals or celebrations. Vacations are often spent with friends or family.

Holistic adult social care

This means taking all the elements of a person's life into account - including physical, emotional, mental and spiritual elements.

Independent Sector adult social care

Includes both private and voluntary social care providers, who may be contracted to provide services on behalf of statutory agencies.

Indirect Payments adult social care

Indirect Payments are similar to Direct Payments, but instead of being paid to the individual who needs the service, payments are made to a nominated individual or into a trust. The trustees or nominated people then pay for services on the individual's behalf.

Individual Service Fund adult social care

An Individual Service Fund is an individual budget that a service provider manages on behalf of a service user. Payments are made with the understanding that the service provider can deliver what is needed and it meets the criteria set out in the service user's support plan.

Informed consent adult social care

This is consent to treatment or care where a person has been given enough objective, evidence-based information to be able to make their own decision, and the person has the mental capacity to make that decision.

Joint Planning adult social care

Organisations within or across sectors (e.g. health and social care) agree objectives and meeting regularly to develop and implement them.

Keratitis eye condition

Keratitis is a condition in which the eye's cornea, the clear dome on the front surface of the eye, becomes inflamed.

Keratoconus eye condition

Keratoconus (KC) is a disorder of the eye that results in progressive thinning of the cornea. This may result in blurry vision, double vision, nearsightedness, irregular astigmatism, and light sensitivity leading to poor quality-of-life.

Key Worker adult social care

A person responsible for working closely with people who use services to ensure the coordination of their plan">care plan and act as the main contact for everyone involved.

Light sensitivity (photophobia) eye condition

Light sensitivity also known as photophobia, often affects people who have an underlying eye condition.

Local Education Authority CYP

A local education authority (LEA) is a local authority in England and Wales that has responsibility for education within its jurisdiction. Since the Children Act 2004 each local education authority is also a children's services authority and responsibility for both functions is held by the director of children's services.

Local Health Board health

The overall function of a Welsh Local Health Board is to improve the health of the responsible population, develop primary health services, and commission community and secondary care services. A Welsh Local Health Board will, if it so wishes and is capable of doing so, be able to provide directly a range of community health services, creating new opportunities to integrate primary and community health services as well as health and social care provision.

Low Vision Service Wales (LVSW) health

If you already have a vision impairment or low vision, an optometrist can help you make the best use of the sight you have. They start by carrying out a low vision assessment. This assessment could, for instance, show that magnifiers or better lighting at home would help you. They can also advise you about other people and organisations who may be able to help you with transport, benefits or simple things to make life easier around the house. Certain magnifiers and low vision aids (LVAs) are provided by the Wales General Opthalmic Service for Low Vision and paid for by the Welsh Government. So they won’t cost you a penny.

Macular Degeneration eye condition

Loss of central vision due to damage to the macular. Most common in older people (AMD) but can occur in younger people.

Macular hole eye condition

A macular hole is a small defect in the retinal layer that develops at the centre of the macula. If the macula is damaged it is difficult to drive, watch TV, read or recognise faces.

Marfan syndrome eye condition

Marfan syndrome is an inherited disorder of the body’s connective tissue that leads to medical problems affecting the heart, eyes and skeleton, requiring treatment to prevent life-threatening complications.

Medical health

Of or pertaining to the practice of medicine. The medical model of Disability focuses on impairments rather than social and attitudinal barriers cf. Social Model of Disability.

Mental illness health

Serious mental illness includes diagnoses which typically involve psychosis (losing touch with reality or experiencing delusions) or high levels of care, and which may require hospital treatment. Two of the most common severe mental illnesses are schizophrenia and bipolar disorder (or manic depression).

Microphthalmia eye condition

Microphthalmia literally means small eye. Children may be born with one or both eyes, small and underdeveloped. Some children may be blind, but others may have some residual sight or light perception.

Modifier technology

A modifier is a key that can be used in conjunction with a second key and modifies its behaviour. Assistive technology may have its own modifier key so that its keystrokes do not conflict with the keystrokes used by the operating system (e.g. Windows) or other programs.

Monocular vision eye condition

Blinding or removal of one eye due to accident, injury or disease.

MP3 technology

MP3 is a common music file format. It stands for for "Moving Picture Experts Group Phase 1, Audio Layer 3".

Multi-Sensory Impairment (MSI) CYP

Pupils with MSI have a combination of visual and hearing difficulties. They are sometimes referred to as deafblind but may have some residual sight and/or hearing. Many also have additional disabilities but their complex needs mean it may be difficult to ascertain their intellectual abilities. Pupils with MSI have much greater difficulty accessing the curriculum and the environment than those with a single sensory impairment. They have difficulties in perception, communication and in the acquisition of information. Incidental learning is limited. The combination can result in high anxiety and multi-sensory deprivation. Pupils need teaching approaches that make good use of their residual hearing and vision, together with their other senses. They may need alternative means of communication.

Myopia eye condition

Myopia, also known as “being short sighted”, causes your vision to be blurry in the distance but clearer when looking at things up close.

Named LA Officer CYP

This is the person from the Local Authority who liaises with parents over all the arrangements relating to statutory assessment and the making of a statement. LAs will inform parents of the identity of the officer when they issue a notice of a proposal to make a statutory assessment of a child.

Named person CYP

This is the person whom the Local Authority must identify when sending parents a final version of a statement. The named person, who should usually be identified in cooperation with the parents, must be someone who can give parents information and advice about their child's SENs. He or she may be appointed at the start of the assessment process and can then attend meetings with parents and encourage parental participation throughout that process. The named person should normally be independent of the LA and may be someone from a voluntary organisation or parent partnership scheme.

Neoplasia other condition

A neoplasm is a type of abnormal and excessive growth of tissue. The process that occurs to form or produce a neoplasm is called neoplasia.

Neurofibromatosis other condition

Neurofibromatosis (NF) refers to a group of three distinct genetic conditions in which tumors grow in the nervous system. The tumors are non-cancerous (benign) and often involve the skin or surrounding bone. Although symptoms are often mild, each condition presents differently. Symptom' include at least two growths on the eye's iris.

Newly Qualified Social Worker (NQSW) adult social care

Newly Qualified Social Workers are social workers in their first year of post qualification practice.

NHS Wales (GIG Cymru) health

NHS Wales:Gwasanaeth Iechyd Gwladol Cymru is the publicly funded healthcare system of Wales and is the responsibility of the Welsh Government. It provides emergency services and a range of primary care, secondary care and specialist tertiary care services

NHS Wales Shared Services Partnership (SSP) health

The NHS Wales Shared Services Partnership is a dedicated Shared Services organisation which shares common operating standards in line with best practice, has sufficient scale to optimise economies of scale and purchasing power and has an excellent customer care ethos and focus on service quality. They support the statutory Health Boards and NHS Trusts in Wales and provide professional advice and support to Welsh Government.

Norrie Disease eye condition

Norrie disease is a rare X-linked genetic condition which causes boys to be born blind or with severe sight impairment. Secondary symptoms can include progressive hearing loss, cognitive impairment, autism and delayed development.

Note in lieu CYP

This is a note issued to the child's parents and school when, following a statutory assessment, the LA decides not to make a statement. The note should describe the child's SENs, explain why the LA will not make a statement and make recommendations about appropriate provision for the child. All the advice received during the assessment should be attached to the note sent to the parents and, with their consent, also be sent to the child's school.

Notetaker technology

A notetaker is a specialist portable device that enables someone with a sight problem to take notes and retrieve them later in an accessible form. Electronic notetakers usually contain a diary and other applications and some have a keyboard for braille instead of QWERTY keyboard input. They do not generally incorporate a screen display.

Nystagmus eye condition

Nystagmus is a complex eye condition, characterised by involuntary eye movements, from side to side, up and down or round and round. This affects the ability to focus, see the world in three dimensions and recognise faces. There are two main types of nystagmus, one which appears in the first weeks or months of life and is called Congenital or Infantile Nystagmus and another which develops later in life which is called Acquired Nystagmus. There are many possible causes of both kinds of nystagmus.

Occupational Therapists adult social care

Professionals whose specialist training equips them to work with people with a physical disability, learning disability/difficulty or mental health needs. They help people learn new skills or recover lost skills, and may arrange for special equipment or adaptations to accommodation.

Ocular pemphigoid eye condition

Mucous Membrane Pemphigoid (MMP) is a rare autoimmune disease (a group of diseases caused by the reaction of the person’s immune system producing antibodies - known as autoantibodies - which damage normally healthy body substances). When the eyes are affected it is called Ocular MMP (OMMP).

OHMCI - Office of Her Majesty's Chief Inspector CYP

A non-ministerial government department established under the Education (Schools) Act 1992 to take responsibility for the inspection of all schools in Wales. (The English equivalent is Ofsted). Their professional arm is formed by Her Majesty's Inspectors (HMI).

Older people adult social care

Usually defined as people aged 65 and over (although definitions vary)

Optic neuropathy eye condition

Optic neuropathy is damage to the optic nerve from any cause. The optic nerve is a bundle of millions of fibers in the retina that sends visual signals to the brain.

Optical character recognition (OCR) software technology

OCR software is used in conjunction with a PC and camera or scanner to copy printed text to the computer and hold it electronically so it can be read by a screen reader or magnified with software.

optician health

Opticians or Dispensing Opticians are regulated by the General Optical Council (GOC). A dispensing optician advises on, fits and supplies the most appropriate spectacles after taking account of each patient's visual, lifestyle and vocational needs. Dispensing opticians also play an important role in fitting contact lenses and advising and dispensing low vision aids to those who are partially sighted and in advising on and dispensing to children where appropriate.

optometrist health

Optometry is a specialized health care profession that involves examining the eyes and related structures for defects or abnormalities. Optometrists are health care professionals who typically provide comprehensive primary eye care. Since 2009, optometrists in the UK have been able to undertake additional postgraduate training and qualifications that allow them to prescribe medications to treat and manage eye conditions.

Optometry Wales health

Optometry Wales is the professional umbrella organisation for all community optometrists, opticians and dispensing opticians in Wales. It represents the profession in lobbying and negotiation with Welsh Government, responding to consultations and ensuring the profession is represented at all levels in Wales

Out of Hours Service adult social care

A specific service to operate outside regular office hours to provide either a direct service where necessary, or offer advice, guidance or re-routing to more appropriate services.

Outcomes adult social care

In social care, the term 'outcome' is often used to refer to the positive results of the social care a person has received. They represent changes or improvements that have taken place during the time someone has been receiving support.

Pension Credit benefits/concessions

Pension Credit is an income related benefit made up of 2 parts - Guarantee Credit and Savings Credit. Guarantee Credit tops up your weekly income if it's below £142.70 (single people) or £217.90 (couples)(figures correct at Nov 2012). Savings Credit is an extra payment for people who have saved some money towards their retirement, eg a pension. You don't pay tax on Pension Credit.

Personal Assistant adult social care

A Personal Assistant is a person employed to help someone with their daily social care in a way that is right for them. Using their Personal Budgets, a person can employ a Personal Assistant to provide support like: cooking, cleaning, help with personal care like washing and using the toilet, driving or help with getting around, medical tasks, shopping, banking or paying bills.

Personal Independence Payment benefits/concessions

From 8 April 2013, a new benefit called Personal Independence Payment will replace Disability Living Allowance (DLA) for disabled people aged 16 to 64. Personal Independence Payment is to help towards some of the extra costs caused by ill-health or disability. It's based on how a person's condition affects them, not the condition they have.

Personal Social Services adult social care

Personal Care Services for vulnerable persons, including those with special needs because of old age or physical disability or mental disability, and children in need of care and protection.

Personalisation adult social care

Is the all-encompassing term for the Government's agenda to give people more choice about and control in the care they receive. The system places the service user at the centre of the process and allows them to choose the support they use and the manner in which they receive support.

Post-payment Verification (PPV) health

A process of financial audit of NHS claims. PPV is carried out by the Shared Services Partnership (SSP) in-line with an agreed protocol. The SSP is entitled to inspect records relating to NHS patients, including mixed NHS and private records relating to a patient.

Posterior vitreous detachment eye condition

Posterior vitreous detachment (PVD) is a condition where your vitreous gel comes away from the retina at the back of your eye.

Primary Care adult social care

The part of the NHS where GP's, community nurses and other clinicians work to provide a first point of contact for patients. Community pharmacists, dentists and opticians are also part of Primary Care.

Primary Care Trust (PCT) adult social care

PCTs are a very important part of the NHS, and they get about 80% of the total NHS budget. PCTs decide what health services a local community needs, and they are responsible for providing them. They must ensure that there are enough services for people within their local area, and that the services are accessible. These services include: GPs, Dentists, Pharmacists, Opticians, NHS Direct, and NHS walk-in centres. PCTs make decisions about the type of services that hospitals provide and are responsible for making sure that the quality of service is high enough. They also control funding for hospitals.

Primary Eyecare Acute Referral Service (PEARS) health

An eye examination for patients with an eye problem requiring urgent attention that was available from the community optometrist free of charge to the patient. This service was available from 2003-2012 but has been superseded by the EHEW.

Primary Health Care Team adult social care

Medical professionals who provide services from GP surgeries including GP's, practice nurses and community staff.

Profound and Multiple Learning Difficulty (PMLD) CYP

Pupils with profound and multiple learning difficulties have complex learning needs. In addition to very severe learning difficulties, pupils have other significant difficulties such as physical disabilities, sensory impairment or a severe medical condition. Pupils require a high level of adult support, both for their learning needs and also for their personal care. They are likely to need sensory stimulation and a curriculum broken down into very small steps. Some pupils communicate by gesture, eye pointing or symbols, others by very simple language. Their attainments are likely to remain in the early P-scale range (P1-P4) throughout their school careers (that is below level 1 of the National Curriculum).

Promoting Independence adult social care

Most people would prefer to look after themselves as much as possible and to remain in their own home. Recent guidance has challenged statutory agencies to promote such independence by ensuring that people have access to the information and services that they need. It also places increased emphasis on rehabilitation and the associated therapy services.

Provider of Care Services adult social care

An independent or statutory organisation that may provide a whole range of care services for those in need.

Pseudoxanthoma Elasticum (PXE) eye condition

Condition affecting the macular in one or both eyes, causing problems with central vision.

Punctate inner choroidopathy eye condition

Punctate inner choroidopathy (PIC) is a rare condition caused by inflammation at the back of the eye. It is more common in women, and in short-sighted people.

Rapid Response Service adult social care

A specific service designed to respond rapidly to prevent hospital admission or to facilitate early discharge.

Reablement adult social care

Reablement is about helping people learn or relearn the skills they need for daily living - which they may have lost through the deterioration of their health and/or increased support needs - to help them gain more independence.

Referral adult social care

A formal request for an assessment of a person's needs.

Residential Accommodation adult social care

May take the form of either a nursing, or a residential care home, that provides 24 hr care to individuals who, on assessment, have been assessed as no longer being able to be supported at home. Residential accommodation can be either long or short stay.

Resolution technology

A screen is made up of thousands of dots, called pixels ("picture elements"), arranged on the screen in columns and rows. The characters, pictures and shapes that appear on the screen are created by changing the colors of these dots. The resolution of a monitor is the number of pixels used within it, and is given as two numbers for instance "1280 by 800" (1280 across the screen and 800 down). With a larger number of pixels ("higher resolution"), screen objects can be shown in more detail and mor

Resource centre technology

A static or mobile place where technological aids and equipment are available variously to view, try out and purchase.

Respite Care adult social care

A service giving carers a break from their caring responsibilities by providing short term care to the cared-for-person in their own home or in a residential setting.

Responsible person CYP

This is the headteacher or appropriate governor that is chair of the governing body unless the governing body has designated another governor for the purpose. In the case of a nursery school, the responsible person is the headteacher. The responsible person must be informed by the LA when they conclude that a pupil at a school has SENs. The responsible person must then ensure all those who will teach the child know about his or her SENs.

Retinal detachment eye condition

Retinal detachment is an eye problem that happens when your retina (a light-sensitive layer of tissue in the back of your eye) is pulled away from its normal position at the back of your eye.

Retinitis pigmentosa eye condition

Retinitis pigmentosa is the term used for a group of closely related inherited eye conditions that affect the retina, the specialised light-sensitive tissue at the back of the eye. A person’s sight loss usually happens gradually, over many years – and sometimes eventually leads to registered blindness. Retinitis pigmentosa is the most common inherited eye condition, affecting around one in 4,000 people in the UK.

Retinoblastoma eye condition

Retinoblastoma (Rb) is a type of eye cancer that affects young children, mainly under the age of six. It develops in the cells of the retina, the light sensitive lining of the eye. Around 40-50 cases are diagnosed in the UK every year – approximately one child a week. Retinoblastoma can either affect one or both eyes.

Retinopathy of prematurity eye condition

Retinopathy of prematurity is a condition that can affect babies who are born early, before the blood vessels that supply the light-sensitive layer of the eye (the retina) have finished growing.

Review adult social care

This can refer to re-assessment of service user's needs and issues, and consideration of the extent to which services are to meet the stated objectives, achieve the desired outcomes and respond to changes in circumstances or service criteria. Review may also refer to an organisational review.

Risk Assessment adult social care

The assessment of a person's health, their safety, well being and their ability to manage essential daily routines and the impact this has on the individual, their carers and staff.

Safeguarding adult social care

The process of responding to concerns that a vulnerable person (or people) are being, or are at risk of being abused, neglected or exploited. This will result in an investigation into the alleged behaviour, and often a protection plan to prevent it recurring. Although the local authority takes the lead on adult safeguarding, the responsibility for safeguarding adults lies with every agency.

Sarcoidosis other condition

Sarcoidosis (also known as Besnier–Boeck–Schaumann disease) is a disease involving abnormal collections of inflammatory cells that form lumps known as granulomata. The disease usually begins in the lungs, skin, or lymph nodes. Less commonly affected are the eyes, liver, heart, and brain, though any organ can be affected.

Scanner technology

A scanner is a device which captures an image of a page and enters it into the computers memory so it can then be manipulated as required. In conjunction with OCR software the text in the image can be extracted and read back using a screen reader.

Screen magnification software technology

Screen magnification software can magnify the text, menus and icons on a computer or mobile phone screen. Because screen magnification software increases the size of the image displayed on the screen, only a portion of the original screen image can be seen at one time. Normally the magnification will automatically follow the area of attention, for example the cursor.

Screen reader technology

Screen readers sends screen text displayed on a computer or mobile phone screen to be spoken by a speech synthesiser. Common features include the ability to speak text on the full screen, a user defined area of the screen, a line, a word, individual letters or the phonetic equivalent of a letter and punctuation. A screen reader allows menus, dialog boxes, tool tips and system messages to be read back. A screen reader is designed to enable a blind person to use a computer fully.

Self Advocacy adult social care

Some people are able to self-advocate: this means speak up for themselves without assistance to ensure that their needs and wishes are clearly expressed and acted upon. Others need assistance. Advocates and advocacy services exist to give independent help to enable people to take control of their lives, explore and express their own needs and access the services and support they need to meet their needs.

Self Funding adult social care

When an individual has sufficient funds and is able to make arrangements for and pay privately for their care services.

Self-directed Support adult social care

Is the term used for when people choose their services, organise their care and arrange for payments to be made. This is because the individual who requires the service is directing their own care and has choice when it comes to their support.

SEN Code of Practice CYP

a document from the government which provides practical advice to those carrying out their statutory duties to identify, assess and make provision for children's special educational needs.

SEN Disabilty Tribunal (SENDIST) CYP

This is an independent tribunal set up by an Act of Parliament for determining appeals by parents against their LA about children's SENs, where parents cannot reach agreement with the LA. SENDIST also considers parents' claims of disability discrimination in schools.

SEN provision CYP

the additional or different help/support given to children with special educational needs.

Service Providers adult social care

Organisations of all shapes and sizes which run activities designed to help other people in some way.

Service Users adult social care

These are people who receive health and social care services. They may be individuals who live in their own homes, are staying in care or are being cared for in hospital. Some groups note an inferred power relationship from this term and prefer to be referred to as People Who Use Services (PWUS).

Severely sight impaired (SSI) adult social care

Term used to describe someone with severe sight loss. Formerly know as 'blind', this category is used by Social Services Departments for registration purposes. (See Sight impaired (SI)).

Sight impaired (SI) adult social care

Term used to describe someone with sight loss. Formerly know as 'partially sighted', this category is used by Social Services Departments for registration purposes. (See Severely sight impaired (SSI)).

Sjogrens syndrome other condition

Sjögren's syndrome is a condition that affects parts of the body that produce fluids, like tears and spit (saliva).

Smart phone technology

A smart phone is an advanced mobile phone, that allows you to do more than just make phone calls and send text messages. A typical smart phone might let you browse the internet and download apps. The iPhone and the HTC are very well known examples of smart phones.

Social Care adult social care

Any form of support or help given to someone to assist them in taking their place in society.

Social Care Register adult social care

The Social Care Register is a register of people who work in social care, and have been assessed as trained and fit to be in the workforce. The register is maintained and policed by the General Social Care Council (GSCC). Social workers and social work students are currently the only groups joining the register. Over time, social care workers of all levels will be registered -from care workers through to directors of social services. Registration will ensure that those working in social care meet rigorous registration requirements and will hold them to account for their conduct by codes of practice. Qualifications, health and good character are checked as part of the registration process. Registered social workers are also required to complete post-registration training and learning activities before renewing their registration every three years.

Social Inclusion adult social care

Strategies which seek to ensure participation by targeting communities marginalised by lack of economic opportunity, educational achievement or other barriers.

Social model of disability Disability

The social model of disability identifies systemic barriers, negative attitudes and exclusion by society (purposely or inadvertently) that mean society is the main contributory factor in disabling people.

Social networking technology

Social networks is a term used for websites like Facebook, Twitter and YouTube. You use a social networking site to expand your social contacts by making connections with individuals and creating communities. It's also a fun way to keep in touch with friends and maybe to make some new acquaintances!

Social Worker adult social care

Social workers help protect vulnerable adults and children from abuse and help people to live more successfully within their local communities by helping them find solutions to their problems. To succeed, social workers must work not only with people who use services, but with their families, neighbours and friends as well as with other organisations such as the police, the NHS and schools. The title 'social worker' has been protected by law in England since 1 April 2005 and all social workers are required to maintain registration on the Social Care Register administered and policed by the General Social Care Council (GSCC).

Sorsby's fundus dystrophy eye condition

Sorsby's fundus dystrophy causes similar symptoms to age-related macular degeneration (AMD), although it generally affects people at a younger age.

Special Educational Needs (SEN) CYP

The 1996 Education Act defines a child as having Special Educational Needs "if they have a learning difficulty which calls for special educational provision to be made for them". Children have a learning difficulty if they: have a significantly greater difficulty in learning than the majority of children of the same age; OR have a disability which prevents or hinders them from making use of educational facilities of a kind generally provided for children of the same age in schools within the area of the local authority; OR are under compulsory school age and fall within the definition at a. or b. above or would do so if special educational provision was not made for them. (Sec. 312 Education Act 1996) Special Educational Provision means: "...educational provision which is additional to, or otherwise different from, the educational provision made generally for children of their age in schools maintained by the Local Authority..."

Special Educational Needs Co-ordinator (SENCO) CYP

the teacher with responsibility for the planning and monitoring of the special educational provision within your child's school.

Specialist Social Worker (VI) adult social care

A Social Worker with specific knowledge and experience around supporting service users with sight loss.

Stakeholders adult social care

People or organisations which have an interest in a proposed development or idea.

Stargardt's disease eye condition

Causes some of the cells on the macula to stop working leading to problems with central vision, detailed vision and sometimes with colour perception.

Statement of Special Educational Needs CYP

A legal document that sets out a child's Special Educational Needs and the specific help he or she must receive.

Statutory Agencies adult social care

Official organisations set up according to written laws of central government.

Stickler syndrome eye condition

Stickler Syndrome is a genetic condition affecting connective tissue (essentially collagen), with variable symptoms. There are now known to be at least 11 distinct sub-groups of Stickler Syndrome, but the effect in each are typically in four main areas, including the eyes.

Strabismus (squint) eye condition

Strabismus, often referred to as a squint and sometimes as a "turn" in the eye is an eye condition where the eyes do not look in the same direction as each other.

Stroke-related eye conditions eye condition

Strokes occur when a part of your brain is starved of oxygen and nutrients. A stroke can result in visual field loss, blurry vision, double vision and moving images.

Support group uncategorised

Formal or informal group aiming to assist each other in overcoming problems and to share experiences.

Support Plan/Support Planning adult social care

A Support Plan says how people will spend their budget to get the life they want. People who use services can get help to make a plan - perhaps from family or friends, or pay someone who specialises in planning. A person's local authority must agree the plan before they get their support money.

Supported Self Assessment adult social care

Individuals will be able to have as much say in their Support Plan as they are able. Some may be able to complete this entirely by themselves, or with help from others, and some people may want social care staff to support them to complete it.

tactile images accessible media

A method of producing material such as pictures, maps and diagrams in a form which can be understood by touch.

Text-to-speech (TTS) technology

Text-to-speech is often used interchangeably with "screen reader" to refer to the vocalisation of information from a screen, but strictly speaking a TTS system reads nothing but text. While this can be a useful aid to partial sight, a blind user will need extra contextual information conferred through visual means (for instance that something is a button in a ribbon or dialogue) or formatting (such as a heading on a webpage).

Third Sector adult social care

Defined by Cabinet Office as 'voluntary and community groups, social enterprises, charities, cooperatives and mutuals' (see also Voluntary Sector).

Thyroid eye disease eye condition

Thyroid eye disease (TED) is an eye condition that usually occurs when you have a problem with your thyroid gland. It causes the eye muscles, eyelids, tear glands and soft tissues in and around your eye socket to become inflamed.

Touch screen technology

A touch screen enables you to control the computer by touching an area of the screen. This might be on a PC, tablet device, mobile phone or electronic kiosk.

Toxoplasmosis other condition

Toxoplasmosis is a common infection from which most patients make a full recovery. However in more serious cases it can spread to the eyes causing loss of sight.

Training uncategorised

Training is the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies.

Transcription/accessible information producer accessible media

An agency offering conversion of documents into accessible formats such as Braille, audio, large print and DAISY.

Transition plan CYP

This is a plan that should form part of the first review">annual review after the child's 14th birthday and any subsequent annual review. The purpose of the plan is to draw together information from a range of individuals within and beyond the school to plan coherently for the young person's transition to adult life.

Transitional arrangements CYP

These are legal provisions that provide for a smooth changeover from the legal regime established by the Education Act 1981 and the Education (Special Educational Needs) Regulations 1983, to those established under the Education Act 1993 and the Education (Special Educational Needs) Regulations 1994.

transport transport

General term to cover forms of transport such as train, taxi, bus, coach and plane.

Transport provider transport

An organisation or agency providing accessible transport such as Community Transport or city-wide shop-mobility services.

Travel assistance (rail) transport

Service provided to disabled travellers by individual train companies. This can include provision of ramps, help with getting on and off the train etc. 24 hours notice of requirements requested.

TV Licence concession benefits/concessions

If you're registered blind or live with someone who is, you can get a 50% discount. The licence has to be in the blind person's name - if it isn't you can transfer it by calling TV Licensing.

Usher syndrome eye condition

Form of deafblindness where people are born deaf or hard of hearing and start to lose their sight (with retinitis pigmentosa) in the school years.

Uveitis eye condition

An inflamation of the middle layer of the eye (the uvea)

VAT exemption benefits/concessions

If you have a long-term illness or you're disabled, you might not have to pay VAT on certain goods and services that you buy or bring into the UK. Certain building work that you have done may also be free of VAT.

video magnification technology

A video magnifier or CCTV is a simple way of producing large text and images for people with some useful vision. Printed documents, handwritten materials or objects can be placed under a camera. The magnified image is then displayed on a monitor. They are most often used for reading, but some can also be used for writing, checking a price tag, looking at a timetable or to read a whiteboard in a classroom.

Vision Impairment health

Visual impairment, vision impairment, or low vision is a severe reduction in vision that cannot be corrected with standard glasses or contact lenses and reduces a person's ability to function at certain or all tasks.

Vision Rehabilitation Specialist adult social care

Vision Rehabilitation Specialists are professionals who are qualified to support visually impaired adults to enable and empower them to lead independent and fulfilling lives.

Visual cortex disorder eye condition

Mentioned on CVI, but no reliable definition found.

Voice recognition software technology

Voice recognition software enables you to have an alternative to typing text into a computer. This is where the user talks to the computer and should not be confused with a screen reader where the computer talks to you.

Voluntary Organisations adult social care

A voluntary organisation is one whose main focus is to deliver social benefit in a variety of forms, rather than to generate profit for distribution to its members. It will usually be governed by volunteers and be independent of government.

Voluntary Sector adult social care

This includes various voluntary agencies ranging from large organisations with paid staff to small groups run by volunteers.

Vulnerable Adult adult social care

Defined in 'No Secrets' (DH 2000) as: 'a person aged 18 years or over, who is in receipt of, or may be in need of community care services by reason of mental or other disability, age or illness and who is or may be unable to take care of him or herself, or unable to protect him or herself against significant harm or exploitation'.

Wales General Ophthalmic Service (WGOS) health

Formerly known as Wales Eye Care Service, WGOS is a group of eyecare services structured so that patients can be managed appropriately and effectively by optometrists in the community. It includes Eye Health Examination Wales (EHEW), Low Vision Service Wales (LVSW) and the Diabetic Eye Screening Wales (DESW). The services are free to patients in Wales who are eligible under one of the stated categories for each services. More information is at Perspectif's Wales General Ophthalmic Service information page .

Wales Optometry Postgrad Education Centre (WOPEC) health

WOPEC is the first postgraduate education centre for optometry in the world and is dedicated to excellence in eye care education through quality and independence. WOPEC provides short courses for optometrists and eye care professionals as well as certified postgraduate courses and helps to facilitate training and accreditation for the WECS. It is located in the School of Optometry in Cardiff University.

Welfare benefits advice benefits/concessions

Advice on the range of benefits available that the individual may be able to access through agencies such as the Department for Work and Pensions.

Welsh Government (WG)/ Llywodraeth Cymru health

The Welsh Government is the devolved Government for Wales. It has legislative powers in key areas of public life such as health, education and the environment.

Welsh Optometric Committee (WOC) health

The Welsh Optometric Committee (WOC) is the Statutory Advisory Committee to the Welsh Government (WG), advising on all aspects of optometry and optometrists issues in Wales. It consists of Members from Regional Optometric Committees, Cardiff University School of Optometry and the Hospital Eye Service in Wales. It has observers from WG, WOPEC, and a reciprocal observer from the Ophthalmology Specialist Advisory Group (OSAG: part of Welsh Medical Committee). It occasionally commissions sub-groups for the purposes of developing particular areas of influence.

Wolfram syndrome eye condition

Wolfram Syndrome is a rare genetic disorder which is also known as DIDMOAD syndrome after its 4 most common features (Diabetes Insipidus, Diabetes Mellitus, Optic Atrophy and Deafness). Everyone with Wolfram Syndrome will have optic atrophy at some stage, which means that the optic nerve wastes away and causes colour blindness and gradual loss of vision. Wolfram Syndrome is very rare and affects around 1 in 770,000 of the total UK population.

Young Carers adult social care

A young carer is anyone under the age of 18 whose life is in some way restricted because of the need to take responsibility for the care of a person who is ill, has a disability, is experiencing mental distress or is affected by substance abuse (Carers UK Definition).

Young People adult social care

The term is used to describe people in the age and groups roughly spanning puberty to young adulthood (aged 10-24).