Wales Council of the Blind

Social Care

Definition: Any form of support or help given to someone to assist them in taking their place in society.

Category: adult social care

Credit: Department of Health

Source: Glossary of Adult Social Care Terms


Services mentioning Social Care

Abergavenny Nevill Hall Eye Clinic Liaison Officer (ECLO) - (Sight Cymru) ECLO / Sight Loss Advisors

ECLO based at Nevill Hall hospital. Provides emotional support, information, assistance and signposts on to many different services to help at this difficult time. The ECLO can bridge the gap between health and social care for people with sight loss.

Abergele (Stanley) Eye Clinic Liaison Officer (ECLO) - (NHS Wales) ECLO / Sight Loss Advisors

Full time ECLO based at the Stanley Eye Clinic, Abergele Hospital. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people. The ECLO, Roxanne Anderson, has a mobile number 07355 028707.

Amman Valley Eye Clinic Liaison Officer (ECLO) - (RNIB) ECLO / Sight Loss Advisors

ECLO based at Amman Valley Hospital. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people.

Anglesey Direct Payments - (Isle of Anglesey County Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support.

Blaenau Gwent Direct Payments - (Blaenau Gwent County Borough Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support.

Bridgend (Princess of Wales) Eye Clinic Liaison Officer (ECLO) - (RNIB) ECLO / Sight Loss Advisors

Part time (Mon, Tues, Thurs and Friday) ECLO based at Princess of Wales Hospital, Bridgend. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people.

Bridgend Direct Payments - (Bridgend County Borough Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Bridgend use an agency (People Plus - see elsewhere).

Bronglais Eye Clinic Liaison Officer (ECLO) - (RNIB) ECLO / Sight Loss Advisors

ECLO based (Tues, Wed, Fri) at Bronglais Hospital (North Road Clinic). Provides emotional support, information, assistance and signposts on to many different services to help at this difficult time. The ECLO can bridge the gap between health and social care for people with sight loss.

Caerphilly Direct Payments - (Caerphilly County Borough Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support.

Cardiff Direct Payments - (Cardiff Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Cardiff use Dewis CIL for their agency support for Direct Payments recipients.

Carmarthen (Glangwili) Eye Clinic Liaison Officer (ECLO) - (RNIB) ECLO / Sight Loss Advisors

ECLO based at Glangwili hospital. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people

Carmarthenshire Direct Payments - (Carmarthenshire County Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Carmarthenshire currently use Diverse Cymru to manage Direct Payments on behalf of clients. (See Diverse Cymru)

Ceredigion Direct Payments - (Ceredigion County Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Ceredigion currently provides its support through Diverse Cymru (see elsewhere).

Conwy Direct Payments - (Conwy County Borough Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. The Rowan Organisation provide agency support in Conwy.

Courses at QAC - (Queen Alexandra College) Education

The College in Birmingham provides a wide range of courses for students with a visual impairment, or other disabilities. Subjects include health and social care, hospitality, IT and the performing arts - see the website for full details.

Deafblind UK Empowering Support - (Deafblind UK) Direct payments / personalised budgets

Our empowering support service helps you to resolve any practical issues that you might have or to get back on your feet after a setback. We can help you to access health and social care, apply for welfare and benefits, research and access local services, understand housing options, investigate leisure and transport options, connect with opportunities to make new friends or try new activities or to find help to fix a problem in the home. This is free, one to one support.

Denbighshire Direct Payments - (Denbighshire County Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. The Rowan Organisation provides agency support in Denbighshire.

Flintshire Direct Payments - (Flintshire County Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support.

Gwynedd Direct Payments - (Cyngor Gwynedd) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Gwynedd uses The Rowan Organisation to manage Direct Payments.

Haverfordwest (Withybush) Eye Clinic Liaison Officer (ECLO) - (RNIB) ECLO / Sight Loss Advisors

ECLO based at Withybush Hospital, Haverfordwest. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people.

Llanelli (Prince Philip Hospital) Eye Clinic Liaison Officer (ECLO) - (RNIB) ECLO / Sight Loss Advisors

ECLO based at Prince Philip Hospital, Llanelli. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people.

Llantrisant (Royal Glamorgan) Eye Clinic Liaison Officer (ECLO) - (NHS Wales) ECLO / Sight Loss Advisors

Part time ECLO based at Royal Glamorgan Hospital. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people.

Merthyr (Prince Charles) Eye Clinic Liaison Officer (ECLO) - (NHS Wales) ECLO / Sight Loss Advisors

Part time ECLO based at Prince Charles Hospital, Merthyr. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people.

Merthyr Direct Payments - (Merthyr Tydfil County Borough Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Merthyr uses Dewis CIL to manage DP.

Monmouthshire Direct Payments - (Monmouthshire County Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Direct Payments in Monmouthshire are managed by GAVO.

Neath Port Talbot Direct Payments - (Neath Port Talbot Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. NPT uses the following approved suppliers to provide DP support: Diverse Cymru; The Rowan Organisation; Compass Independent Living; ILBP; My Care, My Home; People Plus.

Neath Port Talbot Eye Clinic Liaison Officer (ECLO) - (RNIB) ECLO / Sight Loss Advisors

Part time (Mon, Thurs) ECLO based at Neath Port Talbot Hospital. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people.

Newport (Royal Gwent) Eye Clinic Liaison Officer (ECLO) - (Sight Cymru) ECLO / Sight Loss Advisors

ECLO based at Royal Gwent Hospital, Newport. Provides emotional support, information, assistance and signposts on to many different services to help at this difficult time. The ECLO can bridge the gap between health and social care for people with sight loss. The ECLO attends the clinic 3 days a week but if a patient needs support they will make arrangements, and they take referrals 5 days a week

Newport Direct Payments - (Newport City Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support.

Pembrokeshire Direct Payments - (Pembrokeshire County Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Agency used: Diverse Cymru.

Powys Direct Payments - (Powys County Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support.

Powys ECLO - (RNIB) ECLO / Sight Loss Advisors

This full time ECLO service operates from a range of community clinics including Ystradgynlais, Brecon, Llandrindod Wells, Llanidloes, Machynlleth, and Welshpool. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people. An alternative email address is Doug.hymers@rnib.org.uk

Rhondda Cynon Taff Direct Payments - (Rhondda Cynon Taf County Borough Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Agency used: Dewis CIL

Sense Active Programme - (Sense) Sports, arts, leisure and holidays

We have a host of resources that will help sports practitioners, coaches, teachers and support staff provide sensory experiences for people who are deafblind or disabled. We also support the sports and social care sectors through consultation and training. Our tools, training and resources can help you ensure your sports programmes are more inclusive and accessible.

Swansea (Singleton) Eye Clinic Liaison Officer (ECLO) - (RNIB) ECLO / Sight Loss Advisors

Full time ECLO based at Singleton Hospital, Swansea. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people.

Swansea Direct Payments - (Swansea Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Agency used: Compass Independent Living.

Torfaen Direct Payments - (Torfaen County Borough Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support.

UHW Cardiff Eye Clinic Liaison Officer (ECLO) - (Sight Life) ECLO / Sight Loss Advisors

Full time ECLO based at University Hospital Wales, Cardiff. Provides emotional support, often at a time of great need. They also signpost patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people.

Vale of Glamorgan Direct Payments - (Vale of Glamorgan Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Agency used: Penderels Trust

Wrexham Direct Payments - (People Plus) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support.

Wrexham Maelor Eye Clinic Liaison Officer (ECLO) - (NHS Wales) ECLO / Sight Loss Advisors

ECLO (3 days per week) at Wrexham Maelor. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people.

Ysbyty Cwm Rhondda Eye Clinic Liaison Officer (ECLO) - (NHS Wales) ECLO / Sight Loss Advisors

Part time ECLO based at Ysbyty Cwm Rhondda Tuesday to Thursday. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people.

Ysbyty Gwynedd Eye Clinic Liaison Officer (ECLO) - (NHS Wales) ECLO / Sight Loss Advisors

This post is currently vacant. ECLO (Mon-Wed) based at Ysbyty Gwynedd, Bangor. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people.

Ystrad Mynach Eye Clinic Liaison Officer (ECLO) - (Sight Cymru) ECLO / Sight Loss Advisors

ECLO based at Ystrad Mynach (Ysbyty Ystrad Fawr) hospital. Provides emotional support, information, assistance and signposts on to many different services to help at this difficult time. The ECLO can bridge the gap between health and social care for people with sight loss.

Library records mentioning Social Care

Addressing a Workforce Crisis in Wales Research paper - [Library Type]

This report stresses the fact that the ROVI is the only qualified worker to make an assessment of need in the case of people with sight loss and to deliver specific interventions. The cost benefits are known from research: rehabilitation interventions have been shown to remove the need for continual and costly support from other social care services and health.

Adult UK sight loss pathway (part of UK Vision Strategy 2013) Guidance - [Library Type]

The Adult UK sight loss pathway offers commissioners and practitioners a unique tool to enable people with sight loss to get the right support at the right time and from the right person. It clarifies the pathway across health and social care and so enables better partnership working and a smooth transition for the person with sight loss. It is a process map describing how the principles of best-practice can be applied to service delivery for adults with sight loss. Word version is at www.vision2020uk.org.uk/UKVisionstrategy.

Dementia and sensory loss: Sight loss Guidance - [Library Type]

Advice for social care professionals on how to recognise sight loss in people with dementia.

Help from Social Services (Starting Out) Guidance - [Library Type]

This guide explains the help you can get from social services to continue leading an independent life if you’re affected by sight loss. This help and support – often called ‘community care’ or ‘social care’ – can include specialist help for blind and partially sighted people, as well as help for anyone who looks after you. (England-focused).

Providing excellent services for blind and partially sighted people: A guide for local authorities Report - [Library Type]

This guide is designed to help local authorities to provide high quality services that meet the needs of blind and partially sighted adults. To do so, we have used feedback from people with sight loss about their needs to inform what are the key elements of high quality social care. Based on this, the guide shows how provision of effective services for blind and partially sighted adults plays a critical role for local authorities in meeting social care and other public policy objectives.

Recognising the role of the Vision Rehabilitation Specialist Report - [Library Type]

The number of people with sight loss in Wales is expected to rise by 30 per cent by 2030 and double by 2050. Yet in recent years, we have seen a decline in the Vision Rehabilitation Specialist workforce needed to provide the right level of support to this growing cohort. Due to the system being under-resourced, too many blind and partially sighted people are not receiving vision rehabilitation support in a timely manner. This shortfall in support increases the pressure on other services in health and social care, and many local authorities have no clear plans for workforce renewal.

Rehabilitation for people with sight loss in Wales Research paper - [Library Type]

In recent years, we have seen a decline in the number of vision rehabilitation officers in Wales. As a result, many blind and partially sighted people are failing to receive the vision rehabilitation support that they need in a timely manner. This crucial support reduces the pressure on other services such as health and wider social care services. We are already under-resourced in this field and there are no clear plans for workforce renewal. With the number of blind and partially sighted people expecting to increase by 32% by 2030 and double by 2050 this situation will worsen dramatically if no action is taken. It is essential that local authorities invest in this workforce now. This paper outlines the problem in more detail and asks that Local Authority Social Care departments address the situation as a matter of urgency.