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Abuse adult social careViolation of an individual's human or civil rights by any other person or persons. Any or all types of abuse may be perpetrated as the result of deliberate intent, negligence or ignorance. Different types of abuse include: physical; neglect/acts of omission; financial/ material; psychological; sexual; institutional; discriminatory; self harm/abuse; racial; or any combination of these or other factors. Abuse also has a number of specific legal definitions contained in various acts of
Access to transport transportA service providing concessions such as the Disabled Persons Railcard, or other forms of access improvements.
Access to Work benefits/concessionsAn Access to Work grant is money for practical support to help you do your job. It's for people with a disability, health or mental health condition. The money you get can pay for things like specialist equipment; travel when you can't use public transport; a communicator at a job interview. How much you get depends on your circumstances. Any money you get doesn't have to be paid back and won't affect your other benefits.
Accessible literature provider/publisher accessible mediaAn agency offering books, magazines and other literature in accessible formats.
Activities of daily living adult social careTasks that people carry out to look after their home, themselves, and their participation in work, social and leisure activities.
additional learning needs (ALN) transformation programme will transform the separate systems for special educational needs (SEN) in schools and learning difficulties and/or disabilities (LDD) in further education, to create a unified system for supporting learners from 0 to 25 with ALN.
ADSS Cymru adult social careThe Association of Directors of Social Services Cymru is a constituted group of statutory directors and senior social services managers who work in local government in Wales and who have come together to promote the social wellbeing of the vulnerable citizens in Wales irrespective of their circumstances.
Advice uncategorisedAn agency (such as an ECLO) providing advice on appropriate and helpful courses of action.
Advocacy adult social careSome people are able to self-advocate and speak up for themselves without assistance to insure that their needs and wishes are clearly expressed and acted upon. Others need assistance. Advocates and advocacy services exist to give independent help to enable people to take control of their lives, explore and express their own needs and access the services and support they need to meet their needs.
Albinism eye conditionAlbinism is a comparatively rare genetically inherited group of conditions which results in a reduction or complete lack of pigment (colour) in the skin, hair and eyes of people with the condition. This can result in pale skin which burns easily in the sun, virtually white hair, very severe short-sight and photophobia (a severe sensitivity to light).
Alstrom syndrome eye conditionAlstrom Syndrome is an ultra rare recessively inherited genetic disorder, which means that both parents will carry the gene although probably be unaffected themselves. ASUK know of around 80 families in the UK who are affected, this figure could be higher due to delayed diagnosis and the rarity of the condition, many may still be undiagnosed. The condition is characterised by retinal degeration, hearing loss, obesity & insulin resistance.
Android technologyAndroid is an operating system for certain smart phones and tablets (these terms are all explained in the glossary).
Aniridia eye conditionAniridia is a rare congenital eye condition causing incomplete formation of the iris. This can cause loss of vision, usually affecting both eyes.
Annual Review ALNA review of a Statement of Special Educational Needs which an education authority must undertake at least every 12 months.
Anophthalmia eye conditionAnophthalmia is a medical term that is used to describe the absence of the globe and ocular (eye) tissue from the orbit.
App technologyApp is short for 'application' and is very often used to describe a small program that it installed onto a mobile phone or tablet device. It could be anything from a word processor to a colour detector or train times finder.
Assessed needs adult social careThe needs of an individual that have been identified as a result of an assessment.
Assessment adult social careIn social care teminology, the process whereby the needs of an individual are identified alongside their impact on independence, daily functioning and quality of life so that appropriate care, health or other services can be planned. It aims to identify and explore the many issues connected with a person's needs and should include all relevant viewpoints. It should be self-contained and time-limited, culminating in the clear identification of needs and the objectives for how these needs will be met.
Assistive/access technology technologyAssistive or access technology is any additional software or hardware that is required by someone, because of a disability, to enable them to use a computer. The two most common types of assistive technology for people with sight loss are screen magnification and screen reading software. It is also known as access or adaptive technology.
Attendance Allowance benefits/concessionsAttendance Allowance is a weekly payment to help with personal care because you're physically or mentally disabled and you're aged 65 or over. It's paid at 2 different rates and how much you get depends on the level of care that you need because of your disability. The other benefits you get can increase if you get Attendance Allowance.
Befriending Service adult social careA scheme whereby an individual is given support in the form of friendship, sometimes helping with shopping or simply being someone to talk to and to ensure the individual is happy and safe.
Behcet's Syndrome eye conditionA chronic condition caused by disturbances in the body's immune system and around 70% of patients will experience inflamation of the eye.
Best's disease eye conditionBest's disease, also known as Best's vitelliform macular dystrophy, is a hereditary form of progressive macular dystrophy first identified in 1905.
Black and Minority Ethnic (BME) adult social careTerminology used in social care and other fields to refer to people from a Black and Minority Ethnic background.
Blepharitis (eyelid problems) eye conditionAn inflamation of the eyelids which can make the eyes feel irritated or itchy, but rarely causes serious eye damage.
Blind Person's Tax Allowance benefits/concessionsIf you're registered blind with the local council you can claim Blind Person's Allowance, which means you can get an extra amount of income tax-free each year. For the tax year 2012 to 2013, the allowance is Â£2,100. You can transfer your Blind Person's Allowance to your spouse or civil partner if you don't pay tax or use all of the allowance.
Blue Badge transportA scheme allowing disabled people and their drivers to park close to where they need to go.
Blue Badge scheme benefits/concessionsThe Blue Badge (Disabled Parking) Scheme operates throughout the UK. It is designed to help blind or disabled people to travel independently as either a driver or a passenger to allow them to park close to where they need to go.
Boccia healthBoccia is a precision ball sport, similar to bocce, and related to bowls and petanque. The name 'boccia' is derived from the Latin word for 'boss' - bottia. The sport is contested at local, national and international levels, by athletes with severe physical disabilities.
Braille display technologyA braille display is a line of cells, each with six or eight pins that move up and down to represent dots of a braille cell. The display is used to represent a line of text on the computer screen. It is also called an electronic, soft or refreshable braille display.
Braille embosser/printer technologyBraille embossers/printers produce braille output from a computer by punching dots onto paper. They connect to the computer in the same way as text printers but need special braille translation software, and can also be connected to notetakers and other devices.
Braille translation software technologyUsed in conjunction with the braille embosser, braille translation software translates printed text into braille.
BT Basic telephone service benefits/concessionsBT Basic is a simple, low-cost telephone service that's easy to understand and helps you keep in touch, even if money is a bit tight. If you're on a low income, BT Basic lets you make and receive calls - and helps you manage how much you spend. You can usually get BT Basic if you're claiming one of these benefits: Income Support; Income-based Jobseeker's Allowance; Employment Support Allowance (Income related) or Pensions Credit (Guaranteed Credit). Note that there are restrictions on the calls you can make using this service.
Budget - Indicative adult social careAn Indicative Budget gives a rough idea of how much a Personal Budget will be.
Budget - Individual adult social careAn Individual Budget is money given to people for them to buy in the services or equipment they need to meet their assessed care needs. Individual budgets differ fromp ersonal budgets in that they pool funding resources from a variety of places, making the system easier to navigate. An Individual Budget can include a Personal Budget from a local authority as well as money from other sources, such as the Independent Living Fund (ILF) or Supporting People funding.
Budget - Managed adult social careWhen a local authority looks after a person's Personal Budget, it is called a Managed Budget. The person still knows how much it amounts to and what it is being spent on, but they don't receive any actual monies.
Budgets - Personal adult social careA Personal Budget is money which is allocated to someone by a local authority to pay for their assessed support or care needs. Personal Budgets are similar to Individual Budgets, but they are made up solely of local authority social care funding. Personal Budgets do not draw in any payments from other organisations outside of the local authority, so people would have to contact these organisations separately to receive additional support (for example, personal budgets do not include Supporting People Funding, which would need to be applied for separately). People can take their Personal Budget as a direct payment (choosing themselves how their care needs are met and by whom), leave councils with the responsibility to commission the services, or elect to have some combination of the two.
Care Inspectorate Wales (CIW) adult social careCIW registers, inspects and takes action to improve the quality and safety of services for the well-being of the people of Wales. They carry out functions on behalf of Welsh Ministers; decide who can provide services; inspect and drive improvement of regulated services and local authority social services; undertake thematic reviews of social care services; take action to ensure services meet legislative and regulatory requirements; and investigate concerns raised about regulated services.
Care Management adult social careA system of organising care for vulnerable adults by local authorities.
Care Plan adult social careThe plan of treatment or actions agreed with a service user following an assessment of need by a health or care agency.
Carer adult social careSomeone, usually unpaid, and often a friend or family member who supports a person with social care needs either full time or part time.
Carer's Allowance benefits/concessionsCarer's Allowance is a weekly payment to help you look after someone with substantial caring needs. You don't have to be related to, or live with, the person you care for. You need to be aged 16 or over and spend at least 35 hours a week caring for them. Carer's Allowance can affect your other benefits.
Cataract eye conditionCataracts are formed when the lens inside the eye gradually changes and becomes less transparent (clear), making vision mistier. More information at Cataract page.
Cerebrovascular disease eye conditionCerebrovascular diseases are conditions caused by problems that affect the blood supply to the brain. One of the most common types is stroke, which can cause loss of vision in one eye or on one side of the field of vision
CHARGE syndrome other conditionAn acronym for the set of unusual congenital features seen in a number of newborn children. The letters stand for: coloboma of the eye, heart defects, atresia of the nasal choanae, retardation of growth and/or development, genital and/or urinary abnormalities, and ear abnormalities and deafness. These features are no longer used in making a diagnosis of CHARGE syndrome, but the name remains. CHARGE syndrome is the leading cause of congenital deafblindness.
Charles Bonnet syndrome eye conditionA condition where people who have lost their sight experience hallucinations.
child uncategorisedA person who is aged under 18.
Chorioretinitis (choroid retinitis) eye conditionA form of uveitis where the inflamation affects the back of the eye.
Choroidal degeneration eye conditionMentioned on CVI, but no reliable definition found.
Cinema Exhibitor's Association Card benefits/concessionsThis is a national card that can be used to verify that the holder is entitled to one free ticket for a person accompanying them to the cinema. To apply for the card you will need submit proof to show that you are in receipt of Disability Living Allowance or Attendance Allowance and/or are a registered blind person. There is an annual charge for the card.
Clinic lead healthA designated person responsible for the development of a clinical service, ensuring the quality of care is good and best practice is maintained and upheld.
Clinical audit healthClinical audit involves improving the quality of patient care by looking at current practice and modifying it where necessary.
Closed circuit television technologyCCTV (also known as a video magnifier) is a magnifying aid for people with some useful vision. Printed material and objects can be placed under a camera and the magnified image is displayed on a television screen or computer monitor. They are mostly used for reading, but can also be used for writing and other activities such as sewing.
Club uncategorisedFormal or informal group of individuals, often with shared experiences or seeking a similar aim.
Coat's Disease eye conditionA progressive condition of the retinal capillaries which occurs in children and young adults, usually males.
Coloboma eye conditionA gap in part of the structure of the eye, caused when a baby's eyes do not develop properly in pregnancy.
Colour blindness eye conditionEffects can vary: there are extremely rare cases where people are unable to see any colour at all, but most can see as clearly as other people but are unable to fully see red, green or blue.
Commissioning - Individual adult social careInvolves buying services to produce an individually tailored package of support. Individual commissioning links to personal budgets and Individual Service Funds (ISF)and aims to ensure that services meet an individual's assessed needs and produces the best outcomes.
transport to make journeys. Includes dial a ride and demand responsive local buses. Services are usually based locally and arrangements for using the service (and charges) vary according to the provider in your area.
Community Care Services adult social careServices helping people live full and independent lives. They are intended to help people overcome particular difficulties, and to assist people to live in their own home/local area, for as long as possible.
Community Health Services adult social careServices such as district nursing, which are provided by NHS staff working in the community.
Community Nurse adult social careCommunity nurses are registered nurses who work in the community: in people's homes, in schools and in local surgeries and health centres. The people they work with may be ill or disabled. Community nurses also look after people whose health may be particularly vulnerable, such as older people, children, people with mental ill-health or people with learning disabilities. They visit people at home to provide health care - for example, changing dressings or giving injections - and help people get any home nursing aids and equipment they need. Community nurses can provide help and advice on a wide range of health issues. The term includes practice nurses, district nurses, community mental health nurses, health visitors and school nurses.
Concessionary bus fares benefits/concessionsThe Welsh Government provides financial support to enable local authorities in Wales to provide free travel on registered local bus services for residents of Wales aged over 60 years and disabled of any age. The support also provides free travel on local buses by companions to disabled persons. Provision also exists to allow those persons eligible for a bus pass but unable to use a bus because of a disability, to be able to receive passes for other more accessible forms of transport. Local Authorities have discretion to issue travel tokens to enable disabled concessionary bus pass holders to use other forms of transport.
Congenital cataracts eye conditionCataracts which are present at birth (rather than as part of the ageing process).
Corneal dystrophies eye conditionA group of eye conditions affecting the cornea.
Corneal transplantation eye conditionA treatment rather than condition??
Council Tax benefit benefits/concessionsCouncil Tax Benefit is money off your Council Tax bill. You may get it if you are on a low income or claiming benefits and your savings are below a certain level - usually Â£16,000. You can apply if you own your home, rent, live rent-free, are unemployed or working.
Criminal Records Bureau (CRB) adult social careThe Criminal Records Bureau (CRB) is an executive agency of the Home Office, which provides wider access to criminal record information. This service enables organisations in the public, private and voluntary sectors to make safer recruitment decisions by identifying candidates who may be unsuitable for certain jobs, especially where that job involves contact with children or vulnerable adults. The CRB was established under Part V of the Police Act 1997 and was launched in March 2002.
Daily living skills adult social careDaily Living Skills are needed to perform activities of daily living. Activities of Daily Living is a term used in healthcare to refer to people's daily self-care activities. Health professionals often use a person's ability or inability to perform ADLs as a measurement of their functional status. Rehabilitation Officers restore a blind or partially sighted person's Daily Living Skills.
DAISY technologyDAISY stands for Digital Accessible Information System is a standard for digital talking books. DAISY books are typically used by people have 'print disabilities', including blindness, impaired vision and dyslexia. The DAISY format allows users to hear and navigate written material presented in an audible format. A 'DAISY player' is a device that will play a DAISY book.
DAISY books accessible mediaA format of digital talking books, with technology allowing the listener to access the book in a very flexible way. DAISY stands for Digital Accessible Information SYstem.
Day Care adult social careProvided within centres to which service users travel or are transported. Service providers vary from statutory agencies such as health or social services to the independent and voluntary sector. Day care may cater for users with high dependency needs in conjunction with home care and residential provision, and be integral to an intermediate care programme. Alternatively, day care, particularly within the voluntary sector, may offer social stimulation and be part of a preventative programme aimed at combating a move towards functional dependence and offering carer relief on a structured basis.
Deaf other conditionUsed to describe people with hearing loss, especially when it is severe or profound (unable to hear anything below 70Db).
Deafblindness eye conditionA person is deafblind if they have a combined sight and hearing impairment that causes difficulties with communication, access to information and mobility.
Degenerative Vitreous Syndrome (DVS) eye conditionThe spontaneous occurrence in the aging vitreous of opacities (floaters) that substantially interfere with activities of daily living.
Depression healthDepression is a low mood that lasts for a long time, and affects your everyday life. In its mildest form, depression can mean just being in low spirits. It doesn't stop you leading your normal life but makes everything harder to do and seem less worthwhile. At its most severe, depression can be life-threatening because it can make you feel suicidal.
Diabetes/diabetic retinopathy eye conditionDiabetes can affect the eye in several ways, the most common being problems with blood vessels in the eye.
Diabetic Eye Screening Wales healthThe Diabetic Eye Screening Wales service checks for eye problems caused by having diabetes. Eye screening looks for damage to the back of the eye (diabetic retinopathy) which can lead to permanent sight loss. Making changes to your diabetes management, or having specialist treatment can slow or reverse changes caused by diabetic retinopathy. If you have been diagnosed with diabetes, and are aged 12 or over, you will be invited to attend a screening appointment.
Direct Payments adult social careDirect Payments are means-tested payments made to service users in lieu of community care services they have been assessed as needing, and are intended to give users greater choice in their care. The money received should be enough to meet a person's assessed care needs. Direct Payments have been available since 1997 and are made to a wide variety of people, including carers, adult service users and people with short-term needs. Direct Payments are not the only way a person can have control over their care service funding. Someone else can hold the money for them - a family member or other representative, a trust, an organisation, or a Care Manager. See also Budgets - Personal, Budget - Managed, Budget - Individual and Indirect Payments.
Disability adult social careThe Disability Discrimination Acts (1995 and 2005) define a disabled person as 'someone who has a physical or mental impairment which has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities'. Groups of people with disabilities include people with mental health issues, physical limitations and those with learning disabilities. The social model of disability starts from a different perspective. It is not concerned with how 'bad' a person's impairment is. Instead it establishes that everyone is equal and demonstrates that it is society which restricts their opportunities and erects barriers that prevent disabled people from participating fully.
Disability Discrimination Act (DDA) uncategorisedThe Disability Discrimination Act 1995 (c 50) (informally, and hereafter, the DDA) is an Act of the Parliament of the United Kingdom which has now been repealed and replaced by the Equality Act 2010, except in Northern Ireland where the Act still applies. Formerly, it made it unlawful to discriminate against people in respect of their disabilities in relation to employment, the provision of goods and services, education and transport.
Disability Living Allowance (DLA) benefits/concessionsDLA is a weekly payment to help with the extra costs caused by a disability. It is paid at different rates depending on how much help you need because of your disability or terminal illness. You may need a medical assessment to work out what you need. You can apply for DLA whether or not you work and it's for children or adults.
Disabled Person's Railcard benefits/concessionsf you have a disability that makes travelling by train difficult you might qualify for the Disabled Persons Railcard. It allows you to get 1/3 off most rail fares throughout Great Britain, and if you're travelling with an adult companion they also can get 1/3 off their rail fare.
Disabled Student's Allowance benefits/concessionsIf you have a disability you might need additional equipment or support to help you access your course. The Disabled Student Allowance (DSA) will help you to cover these additional costs. Depending on your needs, extra support could include specialist equipment, a non-medical helper's allowance or help towards your additional travel costs. These allowances are available if you're studying full-time or part-time in higher education. If you're studying part-time, you must be doing at least the equivalent of half a full-time course. This allowance doesn't depend on your income and you don't have to pay it back.
Discrimination uncategorised"The unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, or sex." This includes on the grounds of disability (see discrimination-act-dda">Disability Discrimination Act - DDA).
District Nurse adult social careDistrict Nurses are senior nurses who manage care within the community, leading teams of community nurses and support workers. Typically much of their work involves visiting 'house-bound' patients to provide advice and care, for example, palliative care, wound management, catheter and continence care, medication support. They may be trained to assess patient's needs for equipment provision such as mobility and independent living aids, medical equipment such as specialist beds and mattresses, as well as guidance in applying for grants and welfare benefits. Their work involves both follow-up care for recently discharged hospital inpatients and longer term care for chronically ill patients who may be referred by many other services, as well as working collaboratively with general practitioners in preventing unnecessary or avoidable hospital admissions.
Domiciliary adult social careService/Services provided for people in their own homes. They include home care and the services of health workers (e.g. physiotherapists who treat people in their own home).
Dry eye eye conditionCaused by a problem with the tears which leaves eyes feeling dry, scratchy and uncomfortable.
Dystonia eye conditionA range of movement disorders that can affect the eye.
eBook technologyeBook stands for 'electronic book' (also known as a digital book). This is a book-length publication in digital form, consisting of text, images, or both, and produced on, published through, and readable on computers or other electronic devices.
disabled person in accessing educational facilities, materials and processes.
Emergency Duty Team (EDT) adult social careSocial work service which responds to social care emergencies outside office hours. Also see Out of Hours Service.
Employment & Support Allowance (ESA) benefits/concessionsIf you're ill or disabled, Employment and Support Allowance (ESA) offers you financial support if you're unable to work, or personalised help so that you can work if you are able to. You can apply for ESA if you're employed, self-employed or unemployed. You might be transferred to ESA if you've been claiming other benefits like Income Support or Incapacity Benefit.
Equality Act 2010 uncategorisedThe primary purpose of the Act is to codify the complicated and numerous array of Acts and Regulations, which formed the basis of anti-discrimination law in Great Britain. (See Discrimination, Disability Discrimination Act)
Equipment assessor/advisor technologyA specialist equiped to assess or advise a disabled person for the best aids and equipment for daily living, education and employment.
Eye Clinic Liaison Officer healthECLOs work closely with medical and nursing staff in the eye clinic, as well as the sensory team in social services, to connect you with the practical and emotional support you need to understand your diagnosis, deal with your sight loss and maintain your independence.
Eye Health Examination Wales healthEHEW is one of the Wales Eye Care Services. It enable patients with sudden onset eye problems and those in at-risk categories for developing eye disease or those who would find losing their sight particularly difficult, to obtain a free eye examination from an accredited optometrist in the community.
Flashes/floaters eye conditionFlashes of light/small dark spots or strands which move. Generally harmless, but can be sign of retinal detachment
Free Directory Enquiries benefits/concessionsIf you're not able to read or hold a telephone directory due to illness or disability, you can apply for free 195 Directory Enquiries from BT. Call 0800 587 0195 to request an application form. Your form will need to be countersigned by a professional who knows you i.e. your doctor, nurse or other medical practitioner.
Free loan of radios benefits/concessionsThe British Wireless for the Blind Fund provides high quality, easy to use audio equipment which has been specially designed and adapted for listeners living with sight loss. All of the radios are made available on Free Loan to blind and partially sighted people who meet their criteria.
Free NHS sight test benefits/concessionsIf you are registered blind or partially sighted, diagnosed with glaucoma or diabetes, under 16/over 60 or meet certain other criteria you are entitled to a free eye test. (For a full list see the NHS Direct website).
Free postage (Article for the Blind) benefits/concessionsThe Royal Mail Articles for the Blind scheme is a free, first class or Airmail service for people sending items specifically designed for blind and visually impaired people. This enables them to send certain items within the UK and overseas free of charge.
funding authorities: in England, the Funding Agency for Schools (FAS), which was established on 1 April 1994; and in Wales, the Schools Funding Council for Wales (SFCW), which the Act empowers the Secretary of State for Wales to set up by Order. No Order has yet been made. The FAS is responsible for calculating and paying grants to grant-maintained and grant-maintained special schools and has responsibilities for the provision of school places in areas where there are significant numbers of grant-maintained schools. The SFCW has similar responsibilities.
sight tests when clinically necessary to eligible patients by optometrists or ophthalmic medical practitioners including providing optical vouchers to eligible patients to assist them in the purchase of glasses or contact lenses.
Giant cell or temporal arteritis eye conditionA condition affecting the arteries which can cause serious sight loss if untreated.
Glaucoma eye conditionA group of eye conditions which cause optic nerve damage and can affect vision. Glaucoma damages the optic nerve at the point where it leaves your eye.
Grants uncategorisedFinancial assistance, often specifically directed towards, and restricted to, the purpose for which the grant was established.
Guide dog uncategorisedGuide dogs are assistance dogs trained to lead blind or visually impaired people around obstacles. Although dogs can be trained to navigate various obstacles, they are redâ€“green colour blind and incapable of interpreting street signs. The human does the directing, based on skills acquired through previous mobility training.
Habilitation ALNHabilitation involves one-to-one training for children and young people with a vision impairment. Starting from their existing skills, it aims to develop their personal mobility, navigation and independent living skills. At whatever age the training is started, the overriding goal is to maximise the child or young person’s independence, opening the way in the future, to further study, employment and an independent life.
Hard of hearing other conditionWe use this term to describe people with mild to moderate hearing loss (unable to hear sounds between 25dB and 69Db). We quite often apply this term to people who are losing their hearing gradually due to age.
Helpline uncategorisedA telephone service offering advice relating to a specific area of interest or service, such as information on smoking cessation or benefits advice.
Hemianopia eye conditionAn effect of stroke where one half of the visual field can be lost.
HLA-B27 healthHuman leukocyte antigen (HLA) B27 is implicated in certain eye disorders such as acute anterior uveitis and iritis, psoriatic arthritis and ulcerative colitis associated spondyloarthritis.
Holidays/outings uncategorisedA vacation or holiday is a specific trip or journey, usually for the purpose of recreation or tourism. People often take a vacation during specific holiday observances, or for specific festivals or celebrations. Vacations are often spent with friends or family.
Holistic adult social careThis means taking all the elements of a person's life into account - including physical, emotional, mental and spiritual elements.
Independent Sector adult social careIncludes both private and voluntary social care providers, who may be contracted to provide services on behalf of statutory agencies.
Indirect Payments adult social careIndirect Payments are similar to Direct Payments, but instead of being paid to the individual who needs the service, payments are made to a nominated individual or into a trust. The trustees or nominated people then pay for services on the individual's behalf.
Individual Service Fund adult social careAn Individual Service Fund is an individual budget that a service provider manages on behalf of a service user. Payments are made with the understanding that the service provider can deliver what is needed and it meets the criteria set out in the service user's support plan.
Informed consent adult social careThis is consent to treatment or care where a person has been given enough objective, evidence-based information to be able to make their own decision, and the person has the mental capacity to make that decision.
Joint Planning adult social careOrganisations within or across sectors (e.g. health and social care) agree objectives and meeting regularly to develop and implement them.
Keratitis eye conditionAn inflamation of the cornea.
Key Worker adult social careA person responsible for working closely with people who use services to ensure the coordination of their plan">care plan and act as the main contact for everyone involved.
Laurence-Moon-Bardet-Biedel (LMBB) eye conditionAn inherited genetic condition. Effects can include viual impairment caised by rod-cone dystrophy, often diagnosed as retinitis pigmentosa.
Light sensitivity (photophobia) eye conditionAn inability to cope with glare which can be associated with another eye condition, or a side-effect of certain drugs.
local education authority (LEA) is a local authority in England and Wales that has responsibility for education within its jurisdiction. Since the Children Act 2004 each local education authority is also a children's services authority and responsibility for both functions is held by the director of children's services.
Local Health Board healthThe overall function of a Welsh Local Health Board is to improve the health of the responsible population, develop primary health services, and commission community and secondary care services. A Welsh Local Health Board will, if it so wishes and is capable of doing so, be able to provide directly a range of community health services, creating new opportunities to integrate primary and community health services as well as health and social care provision.
vision impairment or low vision, an optometrist can help you make the best use of the sight you have. They start by carrying out a low vision assessment. This assessment could, for instance, show that magnifiers or better lighting at home would help you. They can also advise you about other people and organisations who may be able to help you with transport, benefits or simple things to make life easier around the house. Certain magnifiers and low vision aids (LVAs) are provided by the Wales General Opthalmic Service for Low Vision and paid for by the Welsh Government. So they won’t cost you a penny.
Macular Degeneration eye conditionLoss of central vision due to damage to the macular. Most common in older people (AMD) but can occur in younger people.
Macular hole eye conditionA small hole in the macular - different from macular degeration. Causes problems such as straight lines appearing wavy.
Marfan syndrome eye conditionA disorder of the connective tissue which can affect the eyes.
Medical healthOf or pertaining to the practice of medicine. The medical model of Disability focuses on impairments rather than social and attitudinal barriers cf. Social Model of Disability.
Mental illness healthSerious mental illness includes diagnoses which typically involve psychosis (losing touch with reality or experiencing delusions) or high levels of care, and which may require hospital treatment. Two of the most common severe mental illnesses are schizophrenia and bipolar disorder (or manic depression).
Microphthalmia eye conditionMicrophthalmia literally means small eye. Children may be born with one or both eyes, small and underdeveloped. Some children may be blind, but others may have some residual sight or light perception.
Modifier technologyA modifier is a key that can be used in conjunction with a second key and modifies its behaviour. Assistive technology may have its own modifier key so that its keystrokes do not conflict with the keystrokes used by the operating system (e.g. Windows) or other programs.
Monocular vision eye conditionBlinding or removal of one eye due to accident, injury or disease.
MP3 technologyMP3 is a common music file format. It stands for for "Moving Picture Experts Group Phase 1, Audio Layer 3".
MSI have a combination of visual and hearing difficulties. They are sometimes referred to as deafblind but may have some residual sight and/or hearing. Many also have additional disabilities but their complex needs mean it may be difficult to ascertain their intellectual abilities. Pupils with MSI have much greater difficulty accessing the curriculum and the environment than those with a single sensory impairment. They have difficulties in perception, communication and in the acquisition of information. Incidental learning is limited. The combination can result in high anxiety and multi-sensory deprivation. Pupils need teaching approaches that make good use of their residual hearing and vision, together with their other senses. They may need alternative means of communication.
Myopia (high degree) eye conditionA chronic, degenerative condition which can create problems because of its association with degenerative changes at the back of the eye.
Named LA Officer ALNThis is the person from the Local Authority who liaises with parents over all the arrangements relating to statutory assessment and the making of a statement. LAs will inform parents of the identity of the officer when they issue a notice of a proposal to make a statutory assessment of a child.
Named person ALNThis is the person whom the Local Authority must identify when sending parents a final version of a statement. The named person, who should usually be identified in cooperation with the parents, must be someone who can give parents information and advice about their child's SENs. He or she may be appointed at the start of the assessment process and can then attend meetings with parents and encourage parental participation throughout that process. The named person should normally be independent of the LA and may be someone from a voluntary organisation or parent partnership scheme.
Neoplasia eye conditionForm of eye cancer??? Check this??
Neurofibromatosis eye conditionOne of the most common neurological conditions, caused by a single gene mutation. May cause eye growths.
Newly Qualified Social Worker (NQSW) adult social careNewly Qualified Social Workers are social workers in their first year of post qualification practice.
NHS Wales (GIG Cymru) healthNHS Wales:Gwasanaeth Iechyd Gwladol Cymru is the publicly funded healthcare system of Wales and is the responsibility of the Welsh Government. It provides emergency services and a range of primary care, secondary care and specialist tertiary care services
NHS Wales Shared Services Partnership is a dedicated Shared Services organisation which shares common operating standards in line with best practice, has sufficient scale to optimise economies of scale and purchasing power and has an excellent customer care ethos and focus on service quality. They support the statutory Health Boards and NHS Trusts in Wales and provide professional advice and support to Welsh Government.
Norrie Disease eye conditionNorrie disease is a rare X-linked genetic condition which causes boys to be born blind or with severe sight impairment. Secondary symptoms can include progressive hearing loss, cognitive impairment, autism and delayed development.
Note in lieu ALNThis is a note issued to the child's parents and school when, following a statutory assessment, the LA decides not to make a statement. The note should describe the child's SENs, explain why the LA will not make a statement and make recommendations about appropriate provision for the child. All the advice received during the assessment should be attached to the note sent to the parents and, with their consent, also be sent to the child's school.
Notetaker technologyA notetaker is a specialist portable device that enables someone with a sight problem to take notes and retrieve them later in an accessible form. Electronic notetakers usually contain a diary and other applications and some have a keyboard for braille instead of QWERTY keyboard input. They do not generally incorporate a screen display.
Nystagmus eye conditionA continuous uncontrolled to and fro movement of the eyes.
Occupational Therapists adult social careProfessionals whose specialist training equips them to work with people with a physical disability, learning disability/difficulty or mental health needs. They help people learn new skills or recover lost skills, and may arrange for special equipment or adaptations to accommodation.
Ocular pemphigoid eye conditionAn autoimmune condition which affects the eyes by causing inflammation of the conjunctiva which is the thin layer covering both the white part of the eye (the sclera) and the inner surface of the eyelids. The inflammation causes redness, discomfort, grittiness and dryness of the eyes.
Older people adult social careUsually defined as people aged 65 and over (although definitions vary)
Optic atrophy eye conditionDamage to the optic nerve.
Optical character recognition (OCR) software technologyOCR software is used in conjunction with a PC and camera or scanner to copy printed text to the computer and hold it electronically so it can be read by a screen reader or magnified with software.
optician healthOpticians or Dispensing Opticians are regulated by the General Optical Council (GOC). A dispensing optician advises on, fits and supplies the most appropriate spectacles after taking account of each patient's visual, lifestyle and vocational needs. Dispensing opticians also play an important role in fitting contact lenses and advising and dispensing low vision aids to those who are partially sighted and in advising on and dispensing to children where appropriate.
optometrist healthOptometry is a specialized health care profession that involves examining the eyes and related structures for defects or abnormalities. Optometrists are health care professionals who typically provide comprehensive primary eye care. Since 2009, optometrists in the UK have been able to undertake additional postgraduate training and qualifications that allow them to prescribe medications to treat and manage eye conditions.
Optometry Wales healthOptometry Wales is the professional umbrella organisation for all community optometrists, opticians and dispensing opticians in Wales. It represents the profession in lobbying and negotiation with Welsh Government, responding to consultations and ensuring the profession is represented at all levels in Wales
Out of Hours Service adult social careA specific service to operate outside regular office hours to provide either a direct service where necessary, or offer advice, guidance or re-routing to more appropriate services.
Outcomes adult social careIn social care, the term 'outcome' is often used to refer to the positive results of the social care a person has received. They represent changes or improvements that have taken place during the time someone has been receiving support.
Pension Credit benefits/concessionsPension Credit is an income related benefit made up of 2 parts - Guarantee Credit and Savings Credit. Guarantee Credit tops up your weekly income if it's below Â£142.70 (single people) or Â£217.90 (couples)(figures correct at Nov 2012). Savings Credit is an extra payment for people who have saved some money towards their retirement, eg a pension. You don't pay tax on Pension Credit.
Personal Assistant adult social careA Personal Assistant is a person employed to help someone with their daily social care in a way that is right for them. Using their Personal Budgets, a person can employ a Personal Assistant to provide support like: cooking, cleaning, help with personal care like washing and using the toilet, driving or help with getting around, medical tasks, shopping, banking or paying bills.
Personal Independence Payment benefits/concessionsFrom 8 April 2013, a new benefit called Personal Independence Payment will replace Disability Living Allowance (DLA) for disabled people aged 16 to 64. Personal Independence Payment is to help towards some of the extra costs caused by ill-health or disability. It's based on how a person's condition affects them, not the condition they have.
Personal Social Services adult social carePersonal Care Services for vulnerable persons, including those with special needs because of old age or physical disability or mental disability, and children in need of care and protection.
Personalisation adult social careIs the all-encompassing term for the Government's agenda to give people more choice about and control in the care they receive. The system places the service user at the centre of the process and allows them to choose the support they use and the manner in which they receive support.
Shared Services Partnership (SSP) in-line with an agreed protocol. The SSP is entitled to inspect records relating to NHS patients, including mixed NHS and private records relating to a patient.
Posterior vitreous detachment eye conditionA change in your eye (such as floaters) which is frustrating but does not normally cause sight loss.
Primary Care adult social careThe part of the NHS where GP's, community nurses and other clinicians work to provide a first point of contact for patients. Community pharmacists, dentists and opticians are also part of Primary Care.
Primary Care Trust (PCT) adult social carePCTs are a very important part of the NHS, and they get about 80% of the total NHS budget. PCTs decide what health services a local community needs, and they are responsible for providing them. They must ensure that there are enough services for people within their local area, and that the services are accessible. These services include: GPs, Dentists, Pharmacists, Opticians, NHS Direct, and NHS walk-in centres. PCTs make decisions about the type of services that hospitals provide and are responsible for making sure that the quality of service is high enough. They also control funding for hospitals.
optometrist free of charge to the patient. This service was available from 2003-2012 but has been superseded by the EHEW.
Primary Health Care Team adult social careMedical professionals who provide services from GP surgeries including GP's, practice nurses and community staff.
profound and multiple learning difficulties have complex learning needs. In addition to very severe learning difficulties, pupils have other significant difficulties such as physical disabilities, sensory impairment or a severe medical condition. Pupils require a high level of adult support, both for their learning needs and also for their personal care. They are likely to need sensory stimulation and a curriculum broken down into very small steps. Some pupils communicate by gesture, eye pointing or symbols, others by very simple language. Their attainments are likely to remain in the early P-scale range (P1-P4) throughout their school careers (that is below level 1 of the National Curriculum).
Promoting Independence adult social careMost people would prefer to look after themselves as much as possible and to remain in their own home. Recent guidance has challenged statutory agencies to promote such independence by ensuring that people have access to the information and services that they need. It also places increased emphasis on rehabilitation and the associated therapy services.
Provider of Care Services adult social careAn independent or statutory organisation that may provide a whole range of care services for those in need.
Pseudoxanthoma Elasticum (PXE) eye conditionCondition affecting the macular in one or both eyes, causing problems with central vision.
Punctate inner choroidopathy eye conditionA type of 'white dot syndrome' characterised by small yellow/white dots or lesions which are visible in an examination of the retina.
Rapid Response Service adult social careA specific service designed to respond rapidly to prevent hospital admission or to facilitate early discharge.
Reablement adult social careReablement is about helping people learn or relearn the skills they need for daily living - which they may have lost through the deterioration of their health and/or increased support needs - to help them gain more independence.
Residential Accommodation adult social careMay take the form of either a nursing, or a residential care home, that provides 24 hr care to individuals who, on assessment, have been assessed as no longer being able to be supported at home. Residential accommodation can be either long or short stay.
Resolution technologyA screen is made up of thousands of dots, called pixels ("picture elements"), arranged on the screen in columns and rows. The characters, pictures and shapes that appear on the screen are created by changing the colors of these dots. The resolution of a monitor is the number of pixels used within it, and is given as two numbers for instance "1280 by 800" (1280 across the screen and 800 down). With a larger number of pixels ("higher resolution"), screen objects can be shown in more detail and mor
Resource centre aids and equipmentA static or mobile place where technological aids and equipment are available variously to view, try out and purchase.
Respite Care adult social careA service giving carers a break from their caring responsibilities by providing short term care to the cared-for-person in their own home or in a residential setting.
responsible person is the headteacher. The responsible person must be informed by the LA when they conclude that a pupil at a school has SENs. The responsible person must then ensure all those who will teach the child know about his or her SENs.
Retinal detachment eye conditionOccurs when the retinal layers separate from the retinal pigment epithelium - must be treated urgently.
Retinal vessal occlusion eye conditionA blockage in the blood vessels of the eye that can cause sight loss.
Retinitis pigmentosa eye conditionChanges to vision which may include difficulties in dim vision/dark, and loss of peripheral vision.
Retinoblastoma eye conditionA fast-growing eye cancer of early childhood.
Retinopathy of prematurity eye conditionGenerally associated with premature birth - before development of the eyes is complete.
Review adult social careThis can refer to re-assessment of service user's needs and issues, and consideration of the extent to which services are to meet the stated objectives, achieve the desired outcomes and respond to changes in circumstances or service criteria. Review may also refer to an organisational review.
Risk Assessment adult social careThe assessment of a person's health, their safety, well being and their ability to manage essential daily routines and the impact this has on the individual, their carers and staff.
Safeguarding adult social careThe process of responding to concerns that a vulnerable person (or people) are being, or are at risk of being abused, neglected or exploited. This will result in an investigation into the alleged behaviour, and often a protection plan to prevent it recurring. Although the local authority takes the lead on adult safeguarding, the responsibility for safeguarding adults lies with every agency.
Sarcoidosis eye conditionA condition where abnormal lumps or nodules form in one or more parts of the body, which may include the eyes.
Scanner technologyA scanner is a device which captures an image of a page and enters it into the computers memory so it can then be manipulated as required. In conjunction with OCR software the text in the image can be extracted and read back using a screen reader.
Screen magnification software technologyScreen magnification software can magnify the text, menus and icons on a computer or mobile phone screen. Because screen magnification software increases the size of the image displayed on the screen, only a portion of the original screen image can be seen at one time. Normally the magnification will automatically follow the area of attention, for example the cursor.
Screen reader technologyScreen readers sends screen text displayed on a computer or mobile phone screen to be spoken by a speech synthesiser. Common features include the ability to speak text on the full screen, a user defined area of the screen, a line, a word, individual letters or the phonetic equivalent of a letter and punctuation. A screen reader allows menus, dialog boxes, tool tips and system messages to be read back. A screen reader is designed to enable a blind person to use a computer fully.
Self Advocacy adult social careSome people are able to self-advocate: this means speak up for themselves without assistance to ensure that their needs and wishes are clearly expressed and acted upon. Others need assistance. Advocates and advocacy services exist to give independent help to enable people to take control of their lives, explore and express their own needs and access the services and support they need to meet their needs.
Self Funding adult social careWhen an individual has sufficient funds and is able to make arrangements for and pay privately for their care services.
Self-directed Support adult social careIs the term used for when people choose their services, organise their care and arrange for payments to be made. This is because the individual who requires the service is directing their own care and has choice when it comes to their support.
advice to those carrying out their statutory duties to identify, assess and make provision for children's special educational needs.
children's SENs, where parents cannot reach agreement with the LA. SENDIST also considers parents' claims of disability discrimination in schools.
SEN provision ALNthe additional or different help/support given to children with special educational needs.
Service Providers adult social careOrganisations of all shapes and sizes which run activities designed to help other people in some way.
Service Users adult social careThese are people who receive health and social care services. They may be individuals who live in their own homes, are staying in care or are being cared for in hospital. Some groups note an inferred power relationship from this term and prefer to be referred to as People Who Use Services (PWUS).
Severely sight impaired (SSI) eye conditionTerm used to describe someone with severe sight loss. Formerly know as 'blind', this category is used by Social Services Departments for registration purposes. (See Sight impaired (SI)).
Sight impaired (SI) eye conditionTerm used to describe someone with sight loss. Formerly know as 'partially sighted', this category is used by Social Services Departments for registration purposes. (See ssi">Severely sight impaired (SSI)).
Sjogrens syndrome eye conditionA disorder of the immune system. White blood cells attack the body's tear and saliva glands, which reduces the amount of saliva and tears produced, causing a dry mouth and dry eyes, along with other related symptoms.
Smart phone technologyA smart phone is an advanced mobile phone, that allows you to do more than just make phone calls and send text messages. A typical smart phone might let you browse the internet and download apps. The iPhone and the HTC are very well known examples of smart phones.
Social Care adult social careAny form of support or help given to someone to assist them in taking their place in society.
Social Care Register adult social careThe Social Care Register is a register of people who work in social care, and have been assessed as trained and fit to be in the workforce. The register is maintained and policed by the General Social Care Council (GSCC). Social workers and social work students are currently the only groups joining the register. Over time, social care workers of all levels will be registered -from care workers through to directors of social services. Registration will ensure that those working in social care meet rigorous registration requirements and will hold them to account for their conduct by codes of practice. Qualifications, health and good character are checked as part of the registration process. Registered social workers are also required to complete post-registration training and learning activities before renewing their registration every three years.
Social Inclusion adult social careStrategies which seek to ensure participation by targeting communities marginalised by lack of economic opportunity, educational achievement or other barriers.
Social model of disability uncategorisedThe social model of disability identifies systemic barriers, negative attitudes and exclusion by society (purposely or inadvertently) that mean society is the main contributory factor in disabling people.
Social networking technologySocial networks is a term used for websites like Facebook, Twitter and YouTube. You use a social networking site to expand your social contacts by making connections with individuals and creating communities. It's also a fun way to keep in touch with friends and maybe to make some new acquaintances!
Social Worker adult social careSocial workers help protect vulnerable adults and children from abuse and help people to live more successfully within their local communities by helping them find solutions to their problems. To succeed, social workers must work not only with people who use services, but with their families, neighbours and friends as well as with other organisations such as the police, the NHS and schools. The title 'social worker' has been protected by law in England since 1 April 2005 and all social workers are required to maintain registration on the Social Care Register administered and policed by the General Social Care Council (GSCC).
Sorsby's fundus dystrophy eye conditionSorsby's fundus dystrophy causes similar symptoms to age-related macular degeneration (AMD), although it generally affects people at a younger age.
child as having Special Educational Needs "if they have a learning difficulty which calls for special educational provision to be made for them". Children have a learning difficulty if they: have a significantly greater difficulty in learning than the majority of children of the same age; OR have a disability which prevents or hinders them from making use of educational facilities of a kind generally provided for children of the same age in schools within the area of the local authority; OR are under compulsory school age and fall within the definition at a. or b. above or would do so if special educational provision was not made for them. (Sec. 312 Education Act 1996) Special Educational Provision means: "...educational provision which is additional to, or otherwise different from, the educational provision made generally for children of their age in schools maintained by the Local Authority..."
special educational provision within your child's school.
Specialist Social Worker (VI) adult social careA Social Worker with specific knowledge and experience around supporting service users with sight loss.
Squint in childhood eye conditionA problem when the eyes stop working together as a pair and therefore do not look in the same direction.
Stakeholders adult social carePeople or organisations which have an interest in a proposed development or idea.
Stargardt's disease eye conditionCauses some of the cells on the macula to stop working leading to problems with central vision, detailed vision and sometimes with colour perception.
legal document that sets out a child's Special Educational Needs and the specific help he or she must receive.
Statutory Agencies adult social careOfficial organisations set up according to written laws of central government.
Stickler syndrome eye conditionA genetic progressive condition, which affects the body's collagen (connective tissue). Possible impacts on the eye include cataracts, glaucoma & high risk of retinal detachment.
Stroke-related eye conditions eye conditionStroke can result in visual field loss, blurry vision, double vision and moving images.
Support group uncategorisedFormal or informal group aiming to assist each other in overcoming problems and to share experiences.
Support Plan/Support Planning adult social careA Support Plan says how people will spend their budget to get the life they want. People who use services can get help to make a plan - perhaps from family or friends, or pay someone who specialises in planning. A person's local authority must agree the plan before they get their support money.
Supported Self Assessment adult social careIndividuals will be able to have as much say in their Support Plan as they are able. Some may be able to complete this entirely by themselves, or with help from others, and some people may want social care staff to support them to complete it.
tactile images accessible mediaA method of producing material such as pictures, maps and diagrams in a form which can be understood by touch.
Text-to-speech (TTS) technologyText-to-speech is often used interchangeably with "screen reader" to refer to the vocalisation of information from a screen, but strictly speaking a TTS system reads nothing but text. While this can be a useful aid to partial sight, a blind user will need extra contextual information conferred through visual means (for instance that something is a button in a ribbon or dialogue) or formatting (such as a heading on a webpage).
Third Sector adult social careDefined by Cabinet Office as 'voluntary and community groups, social enterprises, charities, cooperatives and mutuals' (see also Voluntary Sector).
Thyroid eye disease eye conditionA condition of the soft tissues such as the fat and muscles surrounding the eyes which is characterised by a period of inflammation and engorgement of these tissues, followed by a healing response.
Touch screen technologyA touch screen enables you to control the computer by touching an area of the screen. This might be on a PC, tablet device, mobile phone or electronic kiosk.
Toxoplasmosis eye conditionToxoplasmosis is a common infection from which most patients make a full recovery. However in more serious cases it can spread to the eyes causing loss of sight.
Training uncategorisedTraining is the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies.
Transcription/accessible information producer accessible mediaAn agency offering conversion of documents into accessible formats such as Braille, audio, large print and DAISY.
Transition plan ALNThis is a plan that should form part of the first review">annual review after the child's 14th birthday and any subsequent annual review. The purpose of the plan is to draw together information from a range of individuals within and beyond the school to plan coherently for the young person's transition to adult life.
legal provisions that provide for a smooth changeover from the legal regime established by the Education Act 1981 and the Education (Special Educational Needs) Regulations 1983, to those established under the Education Act 1993 and the Education (Special Educational Needs) Regulations 1994.
transport transportGeneral term to cover forms of transport such as train, taxi, bus, coach and plane.
Transport provider transportAn organisation or agency providing accessible transport such as Community Transport or city-wide shop-mobility services.
Travel assistance (rail) transportService provided to disabled travellers by individual train companies. This can include provision of ramps, help with getting on and off the train etc. 24 hours notice of requirements requested.
TV Licence concession benefits/concessionsIf you're registered blind or live with someone who is, you can get a 50% discount. The licence has to be in the blind person's name - if it isn't you can transfer it by calling TV Licensing.
Usher syndrome eye conditionForm of deafblindness where people are born deaf or hard of hearing and start to lose their sight (with retinitis pigmentosa) in the school years.
Uveitis eye conditionAn inflamation of the middle layer of the eye (the uvea)
VAT exemption benefits/concessionsIf you have a long-term illness or you're disabled, you might not have to pay VAT on certain goods and services that you buy or bring into the UK. Certain building work that you have done may also be free of VAT.
video magnification technologyA video magnifier or CCTV is a simple way of producing large text and images for people with some useful vision. Printed documents, handwritten materials or objects can be placed under a camera. The magnified image is then displayed on a monitor. They are most often used for reading, but some can also be used for writing, checking a price tag, looking at a timetable or to read a whiteboard in a classroom.
Vision Impairment healthVisual impairment, vision impairment, or low vision is a severe reduction in vision that cannot be corrected with standard glasses or contact lenses and reduces a person's ability to function at certain or all tasks.
Vision Rehabilitation Specialist adult social careVision Rehabilitation Specialists are professionals who are qualified to support visually impaired adults to enable and empower them to lead independent and fulfilling lives.
Visual cortex disorder eye conditionMentioned on CVI, but no reliable definition found.
Voice recognition software technologyVoice recognition software enables you to have an alternative to typing text into a computer. This is where the user talks to the computer and should not be confused with a screen reader where the computer talks to you.
Voluntary Organisations adult social careA voluntary organisation is one whose main focus is to deliver social benefit in a variety of forms, rather than to generate profit for distribution to its members. It will usually be governed by volunteers and be independent of government.
Voluntary Sector adult social careThis includes various voluntary agencies ranging from large organisations with paid staff to small groups run by volunteers.
Vulnerable Adult adult social careDefined in 'No Secrets' (DH 2000) as: 'a person aged 18 years or over, who is in receipt of, or may be in need of community care services by reason of mental or other disability, age or illness and who is or may be unable to take care of him or herself, or unable to protect him or herself against significant harm or exploitation'.
optometrists in the community. It includes Eye Health Examination Wales (EHEW), Low Vision Service Wales (LVSW) and the Diabetic Eye Screening Wales (DESW). The services are free to patients in Wales who are eligible under one of the stated categories for each services.
WOPEC is the first postgraduate education centre for optometry in the world and is dedicated to excellence in eye care education through quality and independence. WOPEC provides short courses for optometrists and eye care professionals as well as certified postgraduate courses and helps to facilitate training and accreditation for the WECS. It is located in the School of Optometry in Cardiff University.
Welfare benefits advice benefits/concessionsAdvice on the range of benefits available that the individual may be able to access through agencies such as the Department for Work and Pensions.
Welsh Government is the devolved Government for Wales. It has legislative powers in key areas of public life such as health, education and the environment.
Welsh Optometric Committee (WOC) is the Statutory Advisory Committee to the Welsh Government (WG), advising on all aspects of optometry and optometrists issues in Wales. It consists of Members from Regional Optometric Committees, Cardiff University School of Optometry and the Hospital Eye Service in Wales. It has observers from WG, WOPEC, and a reciprocal observer from the Ophthalmology Specialist Advisory Group (OSAG: part of Welsh Medical Committee). It occasionally commissions sub-groups for the purposes of developing particular areas of influence.