Wales Council of the Blind

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C.A.L.L. Mental Health Helpline - (C.A.L.L.) Counselling and emotional support

CALL Helpline is the all Wales mental health helpline. It provides emotional support to anyone living in Wales. The helpline operators provide a listening ear to anyone wanting support with their mental health. The Helpline is available 24/7 to anyone phoning from Wales. CALL is also a bilingual service, meaning callers can choose to speak to the helpline operator in either Welsh or English. CALL also offers a service through Language Line, which allows a caller to speak to the Helpline Operator in their language of choice.

Cael Cymru - (Centre of Sign Sight Sound) Sports, arts, leisure and holidays

A culture and tourism project that makes tourist attractions, sites and activities more accessible.

Caerphilly Direct Payments - (Caerphilly County Borough Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support.

Caerphilly Library Services - (Caerphilly County Borough Council) Information

Council page on library services in Caerphilly CBC.

Caerphilly VI Education Service - (SenCom Vision and Multi-Sensory Impairment Service) Education

The service works with children and young people who have a speech, language, communication needs or who have a hearing, vision, or multi-sensory impairment. The teams provide a wide range of advice and intervention strategies including teaching.

Caerphilly Vision Rehabilitation Specialist (VRS) - (Caerphilly County Borough Council) Rehabilitation

Vision Rehabilitation Specialist (VRS) are trained to support individuals with sight problems to rebuild skills and confidence as their sight changes. Support aims to encourage independence around mobility, communications, household skills, lighting, using magnifiers and specialist equipment. The local authority also maintains the Sight Impairment Register, and signposts to many other agencies.

Caldicot Club - (Sight Cymru) Clubs and social groups

A social group that meets locally and enjoy talks, activities, speakers, outings, refreshments and other entertainment. The group meets on alternate Tuesdays at the Haywain pub between 12.00 - 2.00pm.

Calibre audio - (Calibre Audio) Accessible media

Calibre Audio is a charity that provides a completely free for life audiobook service to everyone with a disability that makes reading print difficult or impossible. Members enjoy 13,000+ unabridged audiobooks with unlimited borrowing through digital streaming, download, or on memory stick. Visit the website to find out more and join.

Calvert Trust Exmoor - (Calvert Trust) Sports, arts, leisure and holidays

The Calvert Trust has an accessible centre in Exmoor where disabled people can enjoy outdoor activities.

Calvert Trust Kielder - (Calvert Trust) Sports, arts, leisure and holidays

The Calvert Trust runs an accessible centre in Kielder where disabled people can try out new experiences with family and friends. Various types of breaks are available, from day or half day trips to self catering and respite breaks.

Calvert Trust Lake District - (Calvert Trust) Sports, arts, leisure and holidays

An accessible, residential, outdoor activity centre for disabled people. A wide range of activities and breaks are available for people of all ages.

Cardiff Arts and Crafts Group - (Sight Life) Sports, arts, leisure and holidays

Our popular Arts and Crafts sessions take place on the last Tuesday of the month between 10.00am and 12.30pm at Jones Court, Womanby Street, Cardiff. Join other members in the Activity Room at Jones Court to learn and take part in different craft activities. Activities vary and there are always several available to try out.

Cardiff Coffee Morning - (Sight Life) Clubs and social groups

There is a Coffee Morning every Tuesday between 10.00am and 1.00pm in the Activity Room at Jones Court, Womanby St, Cardiff. Everyone is welcome to drop in for a chat with other members, staff and volunteers. Coffee, tea, cake and biscuits are always available. Occasionally there are guest speakers or optional activities.

Cardiff County Library Services - (Cardiff Council) Information

Council page on library services in Cardiff County.

Cardiff Direct Payments - (Cardiff Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Cardiff use Dewis CIL for their agency support for Direct Payments recipients.

Cardiff Mobility specialist - (Cardiff Council Education Department) Mobility / habilitation (Children & young people)

Cardiff Council has a member of staff qualified to provide mobility training to vi children in a school environment. The contact is Roberta Veryard.

Cardiff Specialist Social Worker (VI) - (Cardiff Council) Specialist Social Work (VI)

Help to protect vulnerable visually impaired people to live more successfully within their local communities by helping them find solutions to their problems.

Cardiff VI Education Service - (Cardiff Council Education Department) Education

Cardiff Council provides Additional Learning Needs support and has teachers who are qualified to teach visually impaired children.

Cardiff Vision Rehabilitation Specialist (VRS) - (Cardiff Council) Rehabilitation

A Vision Rehabilitation Specialist (VRS) assists someone regain skills they may have lost through sight problems and helps them re-learn to do things they could previously do for themselves.

Carmarthen (Glangwili) Eye Clinic Liaison Officer (ECLO) - (RNIB) ECLO / Sight Loss Advisors

ECLO based at Glangwili hospital. Provides emotional support, often at a time of great need. Also signposts patients on to the many different services to help maintain their independence. The role of ECLO helps to bridge the gap between health and social care services for blind and partially sighted people

Carmarthen Talking Newspaper - (Llyfrau Llafar Cymru/Talking Books Wales) Accessible media

The Carmarthen Talking Newspaper is an audio collection of local news cherry picked from the Carmarthen Journal every week - with half an hour of English and half an hour of Welsh. The bi-monthly Carmarthenshire News in a Welsh and an English edition is sent out with the Carmarthen Talking Newspaper.

Carmarthenshire Direct Payments - (Carmarthenshire County Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Carmarthenshire currently use Diverse Cymru to manage Direct Payments on behalf of clients. (See Diverse Cymru)

Carmarthenshire Library Services - (Carmarthenshire County Council) Information

Council page on library services in Carmarthenshire.

Carmarthenshire Qualified Habilitation Specialist - (Carmarthenshire Education Department) Mobility / habilitation (Children & young people)

Carmarthenshire Council can provide habilitation services to vi children in a school environment.

Carmarthenshire VI Education Service - (Carmarthenshire Education Department) Education

Carmarthenshire Council provides Additional Learning Needs support and has teachers who are qualified to teach visually impaired children.

Carmarthenshire Vision Rehabilitation Specialist (VRS) - (Carmarthenshire County Council) Rehabilitation

A Vision Rehabilitation Specialist (VRS) assists someone regain skills they may have lost through sight problems and helps them re-learn to do things they could previously do for themselves.

Cerebral Visual Impairment meetings - (Cerebral Visual Impairment Society) Support Group

The Cerebral Visual Impairment Society hold an annual meeting which provides opportunities for parents, people with CVI and professionals to meet up and learn from each other in a mutually supportive environment.

Ceredigion Association for the Blind IT Support - (Ceredigion Association for the Blind) Access technology

Our IT service provides advice, one-to-one training, short term equipment loan, and some financial support towards purchasing equipment. The service is completely free and we do not sell equipment, we just advise and support. Try before you buy: if you want to try before you buy, we can offer the loan of phones and tablets for 2 weeks. This would help you decide on the type of technology that meets your requirements and skills. We have an iPad and iPhone as well as an Android Synapptic tablet and phone.

Ceredigion Direct Payments - (Ceredigion County Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. Ceredigion currently provides its support through Diverse Cymru (see elsewhere).

Ceredigion Library Services - (Ceredigion County Council) Information

Council page on library services in Ceredigion.

Ceredigion VI Education Service - (Ceredigion Education Department) Education

Ceredigion Council provides Additional Learning Needs support and has teachers who are qualified to teach visually impaired children.

Ceredigion Vision Rehabilitation Specialist (VRS) - (Ceredigion County Council) Rehabilitation

A Vision Rehabilitation Specialist (VRS) assists someone regain skills they may have lost through sight problems and helps them re-learn to do things they could previously do for themselves.

Chair Yoga Class - (Sight Life) Sports, arts, leisure and holidays

Every Wednesday 11am to 12pm in the Activity Room at Jones Court, Womanby St, Cardiff. The Chair Yoga class is one of our most popular groups. It gives you the chance to stretch safely and there is a wonderful relaxation session at the end. People often arrive early (or leave late!) in order to have a hot drink and a chat with other members. Numbers are limited so it is best to ring first to check whether there is space in the class.

Change 100 - (Leonard Cheshire Disability) Employment Support

Change 100 is our flagship programme of paid summer internships, professional development and mentoring. We match talented university students and recent graduates with any disability or long-term condition with progressive employers.

CHARGE Family Support Group Events - (CHARGE Family Support Group) Support Group

The priority for the Group is to create opportunities to bring families together. If you are interested in attending an event or helping to organise one in your area, follow the link below.

CHECT Support Fund - (Childhood Eye Cancer Trust (CHECT)) Grants

The Childhood Eye Cancer Trust (CHECT) support fund provides grants to families in need of financial help as a result of their child’s diagnosis, treatment or screening for retinoblastoma. The fund is available to UK members of CHECT and/or those receiving treatment under the NHS in one of the UK retinoblastoma centres – Royal London Hospital or Birmingham Children’s Hospital. Eligible families could receive up to £200 per year.

Chester & Flintshire Talking Newspapers - (Flintshire Talking Newspaper) Accessible media

We are currently producing a single, online only, edition of the Chester and Flintshire Talking Newspapers. This will be posted each week under the Chester News section.

Childline - (Childline) Counselling and emotional support

Childline helps anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, their trained counsellors are here to support you. Childline is free, confidential and available any time, day or night.

Children, Young People and Families Service - (RNIB) Advice

RNIB’s Children, Young People and Families and Education (CYPFE) Service supports individuals aged 0-25 who have vision impairment, their families and friends, and the professionals around them with any kind of query. We also support parents who themselves have vision impairments. Our locally based Family Support Officers provide advice and guidance, resources and training, and activities and events.

Children's Mobility and Habilitation Service - (Guide Dogs) Mobility / habilitation (Children & young people)

Guide Dogs Cymru support to children and their families as they tackle the challenges of sight loss from birth through transition to adulthood.

Citizens Advice Cymru - (Citizens Advice) Helpline

Citizens Advice Bureaux offer free, confidential, impartial and independent advice on welfare benefits, financial, consumer and relationship issues either over the phone.

Clearvision children's library - (Clearvision) Accessible media

ClearVision is a UK postal lending library of mainstream children's books with added braille. Our books all have braille (or Moon), print and pictures, making them suitable for visually-impaired and sighted children and adults to share. There are over 13,000 books in the collection, including tactile board books, simple stories for young children and stimulating books for newly fluent readers. We have fiction and non-fiction in uncontracted (grade 1) and contracted (grade 2) braille.

Clwb Cerdded Eryri Walking Group - (North Wales Society of the Blind) Sports, arts, leisure and holidays

All walks are held on Wednesdays . Meet at North Wales Society for the Blind, 325 High Street, Bangor. 10.30 am.

Coats disease community - (Coats Disease Community) Support Group

An online community where people can discuss issues related to this condition.

Compass Independent Living Direct Payments Support - (Compass Independent Living) Direct payments / personalised budgets

Compass can help guide you through the process and support you to manage all aspects of your direct payment (personal budget).

Computer training - (Sight Life) Access technology

Fully trained volunteers provide training in basic computer skills, touch typing, use of email and the internet, on a one-to-one basis.

Connect Radio - (RNIB) Information

Connect Radio is especially for blind and partially sighted people and broadcasts 24 hours a day, seven days a week on Freeview Channel 730 and online at the link below.

Connecting Families - (Royal Society for Blind Children) Support Group

We hold monthly evening group sessions for parents and carers of vision impaired children and young people (0-25 years) which are facilitated by our team of RSBC Family Practitioners. It’s a supportive group where you will learn from the experiences of other parents and carers and in turn be able to support others with your own experiences and stories. Each month there will be a new topic covering many of the milestones and issues which parents and carers might face. It’s a safe place to share your feelings knowing others will support you. What to expect: Peer support; Empowering each other; Learning about and understanding mental health and well-being; Sharing knowledge and experience; Discussing the challenges of raising a child with a vision impairment; Open advice forum – no question is too big or too small.

Contact helpline - (Contact) Helpline

For information or advice on any aspect of caring for a disabled child, ring Contact's national freephone helpline on 0808 808 3555, Monday to Friday, 9.30am to 5pm. Can help with issues such as info on your child's medical condition, sources of grants, benefits and special educational needs.

Contact support groups in Wales - (Contact) Support Group

Groups provide parents of disabled children with essential practical and emotional support. Workshops and other events are organised.

Conwy Direct Payments - (Conwy County Borough Council) Direct payments / personalised budgets

Direct Payments enable people assessed as requiring Social Care services to purchase their own care and support. The Rowan Organisation provide agency support in Conwy.

Conwy Library Services - (Conwy County Borough Council) Information

Council page on library services in Conwy.

Conwy Mobility specialist - (North East Wales Sensory Support Service (NEWSS)) Mobility / habilitation (Children & young people)

NEWSSS has a member of staff qualified to provide mobility training to VI children in a school environment. The contact is Rachel Ward below.

Conwy Sight Loss Group - (Vision Support) Clubs and social groups

A social group for adults with a vision impairment. The Conwy Sight Loss Group meets on the first Wednesday of each month from 1:00pm until 3:00pm at Mostyn Gallery, 12 Vaughan Street, Llandudno, LL30 1AB.

Conwy Specialist Social Worker (VI) - (Conwy County Borough Council) Specialist Social Work (VI)

Help to protect vulnerable visually impaired people to live more successfully within their local communities by helping them find solutions to their problems.

Conwy VI Education Service - (North East Wales Sensory Support Service (NEWSS)) Education

The team works with children and young people from birth to age 19. Specialist skills tuition is provided for those children and young people with a significant sensory loss with support, advice and guidance being provided for families, schools and other agencies to provide a seamless approach to meeting the needs of identified individuals.

Conwy Vision Rehabilitation Specialist (VRS) - (Conwy County Borough Council) Rehabilitation

A Vision Rehabilitation Specialist (VRS) assists someone regain skills they may have lost through sight problems and helps them re-learn to do things they could previously do for themselves. Note: RCT's VRS only works with vision impaired adults.

Counselling and Emotional Support - (Sight Cymru) Counselling and emotional support

Provides confidential support and information to people who, because of sight loss, are experiencing emotional difficulties.

Courses at QAC - (Queen Alexandra College) Education

The College in Birmingham provides a wide range of courses for students with a visual impairment, or other disabilities. Subjects include health and social care, hospitality, IT and the performing arts - see the website for full details.

Cowbridge Club - (Sight Cymru) Clubs and social groups

A social group that meets locally and enjoy talks, activities, speakers, outings, refreshments and other entertainment. The group meets on alternate Tuesdays between 10.30 – 12.30pm. Long Meadow Court, Cowbridge.

Creative - (Royal Society for Blind Children) Sports, arts, leisure and holidays

We hold regular online and hybrid sessions for children and young people of any age up to 25 to come together and share their creative passion. Whether you enjoy music, playing an instrument, singing, poetry, drama, or creative writing you can join our sessions and meet others who share your interests. Online Gaming: We hold regular online gaming sessions for children and young people to come together and have some fun gaming together. Open to any children and young people up to age 25, why not come and join and meet others whilst playing online.

Culverhouse Cross Shopper - (VEST Community Transport) Transport

A community bus service from Barry or Wenvoe to Culverhouse Cross, Cardiff. Shop at Marks and Spencer, TK Maxx, Tesco and Aldi. Drivers will carry your shopping into your house. Door to door service. To register call 029 20 490325.

CustomEyes Books - (Guide Dogs) Accessible media

Guide Dogs CustomEyes service produces large print books for children with vision impairment. These are tailor-made for each child or young person, but they are only charged the recommended retail price. The customised large print books open up a whole world of imagination and learning, by enabling visually impaired children and young people to read the same books as their sighted friends and classmates.