Wales Council of the Blind

Service type: Helpline

Telephone advice and information service

Age Cymru Advice Line - (Age Cymru)

Helpline for advice on money matters, benefits and entitlements, income and tax, pensions, legal issues and consumer advice.

Behcet's UK Helpline - (Behcet's UK)

A telephone helpline for members which is available between 9.00 am and 8.00 pm on weekdays and between 10 am and 6 pm on weekends and bank holidays (see website for full details). It is run by volunteers so answerphones may be used at certain times. Callers who leave a message are contacted as soon as possible at the Society's expense.

Citizens Advice Cymru - (Citizens Advice)

Citizens Advice Bureaux offer free, confidential, impartial and independent advice on welfare benefits, financial, consumer and relationship issues either over the phone.

Contact helpline - (Contact)

For information or advice on any aspect of caring for a disabled child, ring Contact's national freephone helpline on 0808 808 3555, Monday to Friday, 9.30am to 5pm. Can help with issues such as info on your child's medical condition, sources of grants, benefits and special educational needs.

Deafblind UK Helpline - (Deafblind UK)

Telephone (0800 number) and text (0790 number) advice and information for Deafblind people.

Dystonia Society helpline - (The Dystonia Society)

The telephone Helpline is available Monday to Friday from 10:00 to 16:00 to deal with questions about dystonia from both members and non-members, and from healthcare professionals. Helpline staff are not medically qualified and that the Helpline cannot offer advice about an individual's treatment or provide any type of diagnosis. The service can however provide support and information on many aspects of dystonia and its management

EASS Helpline - (Equality Advisory Support Service (EASS))

A helpline for people affected by discrimination or human rights abuses. It can advise on the Equality Act 2010, and your options for resolving problems formally or informally. See website for full details.

Glaucoma UK Helpline - (Glaucoma UK)

Telephone and email helpline for practical help and advice about glaucoma and emotional support. The line is open Mon - Fri: 9:30 am to 5:00 pm. After office hours, an answerphone is in operation, where you can leave a message and they will ring you back.

MACS family helpline - (MACS (Microphthalmia, Anophthalmia & Coloboma Support))

Telephone helpline offering advice and support to parents of children born without eyes or with under-developed eyes.

Macular Society Advice and Information Line - (Macular Society)

About macular disease; diagnosis and treatment; how is macular disease diagnosed?; what to do after diagnosis; treatments; navigating the healthcare system; support for you; get involved; research; professionals; who we are; work with us; shop; advice and information.

Nystagmus Network helpline - (Nystagmus Network)

The helpline can answer questions on what it's like to have nystagmus, on treatment and research, on DLA, on education and employment, on driving and discrimination, in fact anything you can think of related to nystagmus, whether congenital (early onset) or acquired (late onset). Or you can just phone for a chat with someone else who has nystagmus.

Retina UK Helpline - (Retina UK)

RP helpline is operated by volunteers all directly affected with a genetic eye disorder, who genuinely understand the issues faced with daily living.

RNIB Helpline - (RNIB)

The helpline can assist you with information on any aspect of RNIB's many services.

Snap Cymru Helpline - (SNAP Cymru)

A helpline offering advice on issues related to education and special educational needs for children in Wales, including the statementing process.