Wales Council of the Blind

Service type: Counselling and emotional support

111press2 - (NHS Wales)

Wales-wide service, a single point of access into all 7 Health Boards, with local mental health knowledge & access to Mental Health pathways.

ASUK Wellbeing Service - (Alstrom Syndrome UK)

ASUK are piloting a new ‘Wellbeing Service’ where they will develop 1-1 and group wellbeing sessions, webinar sessions for the global community, round table discussions prior to the AS multi-disciplinary clinics and signpost to relevant local organisations for families and individuals to reach out to, as well as wellbeing resources and top tips. Melissa Crowland is the Wellbeing Coordinator.

Bereavement Helpline - (Cruse Bereavement Support)

Cruse volunteers are trained in all types of bereavement and can help you make sense of how you're feeling right now.

C.A.L.L. Mental Health Helpline - (C.A.L.L.)

CALL Helpline is the all Wales mental health helpline. It provides emotional support to anyone living in Wales. The helpline operators provide a listening ear to anyone wanting support with their mental health. The Helpline is available 24/7 to anyone phoning from Wales. CALL is also a bilingual service, meaning callers can choose to speak to the helpline operator in either Welsh or English. CALL also offers a service through Language Line, which allows a caller to speak to the Helpline Operator in their language of choice.

Childline - (Childline)

Childline helps anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, their trained counsellors are here to support you. Childline is free, confidential and available any time, day or night.

Counselling and Emotional Support - (Sight Cymru)

Provides confidential support and information to people who, because of sight loss, are experiencing emotional difficulties.

Deafblind UK Wellbeing and Emotional Support - (Deafblind UK)

Our wellbeing and emotional support service can help you through particularly difficult times. You can contact our trained staff and volunteers who are non-judgemental and experienced in helping people who are deafblind. We can contact you at regular times throughout the year to see how you’re doing and to offer any advice or support that you might need. We can also send you Christmas and birthday cards and put you in touch with other people who are in a similar position to you.

Eating Disorders Information and Support - (Beat (Eating Disorders Association))

Eating disorders are serious mental illnesses, and if you think you may have one, you deserve help to get better. Learn more about how to ask for and what to expect from treatment, as well as how we can support you.

Family Support Service - (Royal Society for Blind Children)

This service offers one to one support for the whole family; help with coping with a diagnosis; help to access practical support; and support for your child's development.

How to Cope with Loneliness - (Young Minds)

A page of information and guidance on loneliness to help young people. There are links for young people, parents, and professionals.

Local Minds - (Mind)

Local Minds support over 370,000 people across England and Wales. Their services include talking therapies, crisis helplines, drop-in centres, employment and training schemes, counselling and befriending. Each local Mind is an independent charity run by local people, for local people. They are responsible for their own funding and services. Mind Cymru works together in partnership with Local Minds.

LOOK mentoring service - (LOOK - National Federation of Families with Visually Impaired Children)

A free mentoring service for young people with vision impairment. Offers support on topics such as school and college; gap year ideas; career and life plans; socialising and confidence; independent living. Mentors are vision impaired themselves.

Macular Society Counselling Service - (Macular Society)

Macular Society has a team of qualified counsellors who have extensive experience either personally or professionally within the field of sight loss. This is a telephone service for anyone who has been diagnosed with macular disease. They also offer the same service to that person’s family members, in the UK or internationally. They are bound by the BACP (British Association of Counselling and Psychotherapy) Ethical Framework for Good Practice in Counselling, and fully compliant with the Data Protection Act.

NWSB Children's Mentor System - (North Wales Society of the Blind)

We have several volunteer mentors who provide guidance and reassurance to their younger peers, their help and guidance is invaluable, they are positive role models who are themselves registered blind or partially sighted. The Mentors give children and young people the opportunity to ask awkward questions and are able to work with their younger peers to develop confidence and new skills.

Red Cross Support Line - (British Red Cross)

A free confidential support line on 0808 196 3651 for advice on loneliness support.

RNIB Counselling - (RNIB)

Offering telephone and online counselling to people impacted by sight-loss. Counselling through the medium of Welsh, as well as English.

Samaritans helpline - (Samaritans)

Contact a Samaritan. If you need someone to talk to, they listen. They won't judge or tell you what to do. You can write, email, chat online or speak face-to-face.

Vision Support Counselling Service - (Vision Support)

We understand the significant impact that living with a vision impairment can have upon an individual's wellbeing. The Vision Support counselling Service provides counselling support over the phone to provide emotional support when you need it.