Wales Council of the Blind

Wales Council of the Blind logo Wales Council of the Blind logo

Benchmarking Report.

Visual Impairment Benchmarking Study Summary Report.

January 2006.

Produced by Welsh Local Government Association, Wales Council for the Blind and Welsh Assembly Government.

Contact: Welsh Local Government Association, Local Government House, Drake Walk, Cardiff, CF10 4LG.

Tel: 029 2046 8600.
Fax: 029 2046 8601.

Published January 2006.

ISBN: 1 901719 65 0



  • Background to the project.
  • Establishing the principles of performance management in the public sector.
  • Project Scope.
  • Project Co-ordination.
  • The Report.

Executive Summary.

Visual Impairment - an Introduction to the Service and Related Issues.

Visual Impairment and its Services in Wales.

  • Assessing local need.
  • Service planning and review.
  • Examples of PIs currently used by councils in visual impairment services.
  • Consultation and user engagement.
  • Service levels and structures.
  • Staff development, recruitment and retention.
    • Recommendations.
  • Information provision.
    • Recommendations and Recommended PIs.
  • Referral, assessment and rehabilitation planning.
    • Recommendations and Recommended PIs.
  • Children and young people.
    • Recommendations and Recommended PIs.

Monitoring Progress.

Appendix 1: Bibliography.

Appendix 2: Glossary.

Appendix 3: Benchmarking Group Members.