Benchmarking Report.
Visual Impairment Benchmarking Study Summary Report.
January 2006.
Produced by Welsh Local Government Association, Wales Council for the Blind and Welsh Assembly Government.
Contact: Welsh Local Government Association, Local Government House, Drake Walk, Cardiff, CF10 4LG.
Tel: 029 2046 8600.
Fax: 029 2046 8601.
Published January 2006.
ISBN: 1 901719 65 0
Contents.
- Background to the project.
- Establishing the principles of performance management in the public sector.
- Project Scope.
- Project Co-ordination.
- The Report.
Visual Impairment - an Introduction to the Service and Related Issues.
Visual Impairment and its Services in Wales.
- Assessing local need.
- Service planning and review.
- Examples of PIs currently used by councils in visual impairment services.
- Consultation and user engagement.
- Service levels and structures.
- Staff development, recruitment and retention.
- Recommendations.
- Information provision.
- Recommendations and Recommended PIs.
- Referral, assessment and rehabilitation planning.
- Recommendations and Recommended PIs.
- Children and young people.
- Recommendations and Recommended PIs.
Appendix 3: Benchmarking Group Members.