Author: Williams, Owen / Bowers, Richard

Publisher: Wales Council of the Blind

Source: http://www.wcb-ccd.org.uk/downloads/how_accessible_is_a2w_3_years_on.docx

Description: This report outlines the problems being experienced by Access to Work applicants and recipients at the different stages of the process. The report also references the previous report, highlighting where changes have been made and where concerns remain 3 years on. This report highlights the previous 5 themes that emerged from focus group discussion and case studies: contact with clients; provision of information; advisor skills and knowledge; assessments; and payments, reviews and personalised budgets.

Date: 2019

Welsh: No

Type: Report