Wales Council of the Blind

All-Wales standards for accessible communication and information for people with sensory loss

Author: NHS Wales

Publisher: NHS Wales


Description: Under the Equality Act 2010 there is a legal duty to make reasonable adjustments to ensure equality of access to healthcare services for disabled people. Public bodies need to take positive action so that all access and communication needs are met. The document sets out the standards of service delivery that people with sensory loss should expect when they access healthcare. These standards apply to adults, young people and children.

Date: 2013

Welsh: Yes

Type: Guidance