New patient standards to increase support for eye clinic patients
The UK Ophthalmology Alliance (UKOA) has worked with RNIB to develop a set of patient standards designed to improve care for eye clinic patients.
The standards cover the following areas:
- Access to treatment
- Understanding and supporting patients, including provision of an Eye Clinic Liason Officer (ECLO) service
- Communication with patients
- Information provision and shared decision-making
- Communication and information sharing between professionals
- Active participation of patients
- Environment
Posted on the 15th of October 2018