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New emergency service being trialled in Cardiff and Vale Health Board

A new approach to responding to 999 emergency calls is undergoing a 6-month trial in the Cardiff and Vale University Health Board (CAVUHB), starting on 19th April 2021.

When a member of the public calls 999, depending on the type of emergency and if it falls within the Unit’s operating hours, the call handler may choose to dispatch a Physician Response Unit (PRU) to treat the patient at the scene. The PRU consists of either an Emergency Medicine Consultant or Senior Emergency Medicine Trainee from CAVUHB and a Health Care Professional from Welsh Ambulance Service Trust travelling in a Rapid Response Vehicle. If successful, the new service will mean that people in vulnerable groups could avoid the need to attend emergency units in hospital.

You can read more about the new service here.

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