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Deadline to apply for new bus pass extended

Bus pass holders across Wales must apply for a new-style Concessionary Travel Card. However, Transport for Wales (TfW) has announced that, as not everyone has applied for their new bus pass yet, and that some are waiting for their new card to arrive, the deadline for applications has been extended from 31st December 2019 to 31st January 2020.

Both old and new bus passes will now be accepted by bus drivers until 29th February 2020. Applications can be made via the Transport for Wales (TfW) website. You can also download a paper copy from the site and submit it by post, and TfW is making sure that copies are available from local council sites, such as libraries and community hubs.

Online application forms take up to 15 working days to be processed and to arrive in the post. If anyone is worried about making an application, help and support is available from the Transport for Wales helpline 0300 303 4240, or other support agencies such as Age Cymru.

You can read Q and As on the Concessionary Bus Pass here.


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