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Toolkit to help Guide Dog users respond to access refusals

Guide Dogs and RNIB have joined forces to produce a toolkit which will help guide dog users to respond when faced with access refusals, for example in shops and when trying to use taxis.

The toolkit can be obtained from RNIB on 0303 123 9999 or from your local Guide Dogs team (for Wales, ring 0345 1430195 or email You can also view the tookit here.

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