All Wales Standards for communication and information for people with sensory loss, a survey has shown that 91% of patients with sight and/or hearing loss have not noticed any improvement in communications with GPs and hospitals." />

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Welsh NHS still not meeting communication needs of people with sensory loss

One year after the Welsh Government launched its All Wales Standards for communication and information for people with sensory loss, a survey has shown that 91% of patients with sight and/or hearing loss have not noticed any improvement in communications with GPs and hospitals.

The guidance was welcomed by sensory loss charities, but the results of a survey commissioned by Action on Hearing Loss Cymru, RNIB Cymru and Sense Cymru, covering all Welsh Local Health Boards, suggest that the standards are not being implemented. Problems were identified with the provision of information in an appropriate format, and the accessibility of surgeries and hospitals. The report includes seven recommendations for actions which should be taken to improve the situation. You can find out more, and read the full report on Sense Cymru's website.

This issue was also the subject of a report on BBC Wales News recently, you can see it here.

Sense has also provided a webpage which makes it easy for people in Wales to send a message to their Local Health Board asking them to implement the standards urgently: you can find it here.


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