Helpline

Definition: A telephone service offering advice relating to a specific area of interest or service, such as information on smoking cessation or benefits advice.

Category: Uncategorised

Credit: ViW

Source: ViW


Service descriptions mentioning the term Helpline

Macular Society helpline - (Macular Society)Service

Being diagnosed with macular disease can leave you and your family feeling isolated and uncertain about the future. But, there is no need to face macular disease alone; the Macular Society specialist helpline team provide free information, guidance and advice to anyone affected by central vision loss whether it's you, a friend or a family member.
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RNIB Helpline - (RNIB)Service

The helpline can assist you with information on any aspect of RNIB's many services, including information on eye conditions, employment, education, products and services which can help vi people, library services and the RNIB shop.
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Behcet's Society Helpline - (Behcet's Syndrome Society)Service

A telephone helpline for members which is available between 9.00 am and 8.00 pm on weekdays and between 10 am and 6 pm on weekends and bank holidays (see website for full details). It is run by volunteers so answerphones may be used at certain times. Callers who leave a message are contacted as soon as possible at the Society's expense.
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Sightline - (International Glaucoma Association)Service

Telephone and email helpline for practical help and advice about glaucoma and emotional support. The line is open Mon - Fri: 9:30 am to 5:00 pm. After office hours, an answerphone is in operation, where you can leave a message and they will ring you back.
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Nystagmus Network helpline - (Nystagmus Network)Service

The helpline can answer questions on what it's like to have nystagmus, on treatment and research, on DLA, on education and employment, on driving and discrimination, in fact anything you can think of related to nystagmus, whether congenital (early onset) or acquired (late onset). Or you can just phone for a chat with someone else who has nystagmus.
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Dystonia Society helpline - (The Dystonia Society)Service

The telephone Helpline is available Monday to Friday from 10:00 to 16:00 to deal with questions about dystonia from both members and non-members, and from healthcare professionals. Helpline staff are not medically qualified and that the Helpline cannot offer advice about an individual's treatment or provide any type of diagnosis. The service can however provide support and information on many aspects of dystonia and its management
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RP Helpline - (Retina UK)Service

This telephone Helpline is for people with Retinitis Pigmentosa, their relatives and anyone who needs to know more about RP and how to cope with the difficulties it presents. Questions can also be sent via email to the address given below. Please remember that this service cannot provide diagnoses or counselling, and any information given is intended only as a guide.
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Sjorgren's Syndrome helpline - (British Sjogren's Syndrome Association (BSSA))Service

A telephone helpline for advice about this condition.
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MACS family helpline - (Micro and Anopthalmic Children's Society (MACS) )Service

Telephone helpline offering advice and support to parents of children born without eyes or with under-developed eyes.
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EASS Helpline - (Equality Advisory Support Service (EASS))Service

A helpline for people affected by discrimination or human rights abuses. It can advise on the Equality Act 2010, and your options for resolving problems formally or informally. See website for full details.
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Contact a Family helpline - (Contact a Family)Service

For information or advice on any aspect of caring for a disabled child, ring Contact a Family's national freephone helpline on 0808 808 3555, Monday to Friday, 9.30am to 5pm. Can help with issues such as info on your child's medical condition, sources of grants, benefits and special educational needs.
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Snap Cymru Helpline - (SNAP Cymru)Service

A helpline offering advice on issues related to education and special educational needs for children in Wales, including the statementing process.
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Age Cymru Advice Line - (Age Cymru)Service

Helpline for advice on money matters, benefits and entitlements, income and tax, pensions, legal issues and consumer advice.
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Esme's Umbrella Help and Information Service - (Esme's Umbrella)Service

Telephone helpline for people affected by Charles Bonnet syndrome (visual hallucinations).
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RP Telephone befriending service - (Retina UK)Service

The Retina UK Telephone Befriending Service (TBS) links people who would welcome a friendly phone call from a trained person with knowledge of dealing with RP, with a team of volunteers willing to share their experiences. The TBS offers a social link on a more personal and longer term basis than the Helpline, with regular calls being made by the volunteers for as long as they are welcomed.
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IT Support for disabled people - (AbilityNet)Service

AbilityNet offers a range of free services to enable disabled people to make use of assitive technologies. These include free factsheets, a telephone helpline and an on-line assessment tool.
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Local Minds - (Mind)Service

Local Minds support over 370,000 people across England and Wales. Their services include talking therapies, crisis helplines, drop-in centres, employment and training schemes, counselling and befriending. Each local Mind is an independent charity run by local people, for local people. They are responsible for their own funding and services. Mind Cymru works together in partnership with local Minds.
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